Experience

Compleo Health

• Denmark
• Hospitals and Health Care
• 1 - 100 Employee

• Business Development Manager

  • Jul 2023 - Present

  Foster and maintain key account relationships with NHS and independent sector customers, ensuring their satisfaction and loyalty in London and South England area- Proactively identify and propose new services to existing customers, leveraging Compleo comprehensive product portfolio.- Monitor performance metrics and conduct performance review meetings to drive continuous improvement.- Prepare and submit responses to tenders from existing frameworks, showcasing Compleo competitive advantages.- Collaborate with internal and external stakeholders to support the successful roll-out and mobilization of new services.- Contribute towards the achievement of company objectives through your efforts and achievements Show less

• Business Operations Manager

  • Apr 2022 - Jul 2023

  Driving commercial and operational activities with both current and new customers through efficient deployment of more than 100 radiographers, equipment and associated processes.• Leading multiple projects with NHS and private healthcare providers regarding their staffing needs and managed clinical or equipment services. Leading back-office team to promptly adapt to the daily changing circumstances and to fulfilling the needs of different stakeholders.• Lead operational activities in multiple sites ensuring continuous quality management in line with current legislation, NICE and CQC guidelines.• Providing guidance and raising commercial awareness across the organization for a successful lead generation.• Expanding brand awareness across the healthcare ecosystem to generate an increase in profit and repositioning the brand to exploit opportunities in the healthcare outsourcing market.• Ensuring client retention to the efficient end-to-end client management system and successfully delivering multiple new services to current clients to meet their needs and expectations. Show less



Shirley Oaks Hospital

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Service Manager - Imaging

  • Apr 2021 - Apr 2022

  Leads a multimodality imaging department of 15 staff and provides clinical and business leadership to boost productivity and transform services. Develops service delivery, effective deployment, utilisation and control of all resources while providing high-quality, responsive and patient-focused service. • Led a large-scale change project for implementing a new imaging department and is responsible for the planning of facilities, procurement of technology and deploying operational processes. • Conducted planning, change impact assessments, mitigation and monitoring to ensure the efficiency of operational processes in response to changing service demands, policies and regulations. • Optimised people and equipment utilisation which increased operational efficiency by 20% and reduced MRI appointment waiting times from three to one week. • Increased self-payer patients in alignment with Operational Strategy by focusing on patient experience, implementing improvements and Total Quality Management to maximize patient satisfaction and retention. Show less



Self-employed

• Various NHS & Private UK Hospitals

• Consultant & Senior CT Radiographer

  • Sep 2020 - Apr 2021

  Key Achievements • Led a consultancy firm specialising in delivering clinical and operations projects associated with the global pandemic, effectively navigating complex challenges, restructuring policies and procedures for clients. • Accelerated diagnosis and infection control capabilities across hospitals while maintaining quality standards by coordinating service, reallocating resources, prioritising surgeries; reduced patient delays. • Reduced significant operational costs for departments by allocating budgets and reviewing expenses. • Hospitals have included Highgate Private Hospital, Bedford Hospital, University College London Hospital Show less



Chelsea and Westminster Hospital NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Superintendent Radiographer, General x-ray, ED, Mobiles & Theatre

  • Jun 2020 - Sep 2020

  Key Achievements • Led a team of 25 focused on driving department continuity, service development and effective management of emergencies/unprecedented crisis’s such as COVID-19 ensuring excellent patient care. • Advisor on achieving organisational-wide compliance and heightening best practices, consulting on areas such as regulatory legislations, clinical governance guidelines, authority and stakeholder expectations. • Reduced patient backlog (80%) by introducing an innovative cross-sectional coordination system with accompanying processes; maintained social distance and infection control amongst COVID-19 patients. • Proposed potential changes to senior management based on findings attained during gap analysis and remediation activities delivered; presenting in-depth reports and possible solutions to be implemented. Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Senior CT Radiographer

  • Sep 2016 - Jun 2020



Casa di Cura "Sant' Anna"

• Cassino

• Tecnico di radiologia

  • Mar 2016 - Jun 2016

  Volunteer radiographer Volunteer radiographer