Daniel Butcher

Member Operations Quality Assurance at Yohana
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Location
Los Angeles Metropolitan Area

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Danny Bryant

Daniel Butcher is an exceptional multi-talented individual whom I have had the pleasure of working with as Member Operations Specialist, and working under as Member Operations Team Lead. Daniel, is a natural born leader, who understands various workplace dynamics and Yohana/Panasonic recognized this earlier on as well. Daniel's skills and abilities not only led an entire team of 20 + individuals but entire company to a successful Los Angeles chapter launch, no easy feat. Daniel is an incredibly experienced individual. His work ethic, knowledge, and ability to adjust at a split second under extreme pressure at times, makes Daniel a rare professional gem. Any entity / individual that hires Daniel Butcher should know, you have truly ascertained one of the best to join your organization.

Stephen Martin

Subject: Letter of Recommendation for Daniel Butcher It is my pleasure to write this letter of recommendation for Daniel Butcher. I worked with Daniel during our 6-month tenure at a subsidiary of Panasonic called Yohana. Daniel has been a wonderful person to work with and took on the leadership role with skill and patience. He had an array of diverse and outspoken personalities in a fast-changing atmosphere that is part of a start up operation. Despite the daily changes, he never outwardly appeared overwhelmed and that had a positive effect on our team. Daniel was open to feedback and sharing and that helped his team grow. Daniel had daily changes and challenges to deal with, but always remained approachable, diplomatic, levelheaded, and calm under pressure. I am sincerely hoping that my next manager will be as competent and as good as Daniel has been and I am wishing him all the best in his future endeavors. Sincerely, Stephen Martin

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Experience

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Member Operations Quality Assurance
      • Sep 2022 - Present

      - Help create and implement a QA framework to ensure that we deliver on our promise to our members.- Utilize Tableau, Google Workspace, and Google Looker to effectively visualize data and generate concise reports for informed decision-making processes.- Document how we measure what is important in every member interaction and how we report on those findings to the rest of the company.- Work closely with the rest of the BPO Team to ensure the implementation of effective feedback loops for continuous improvement.- Regularly review member interactions and research tasks performed by Specialists and the professional services team, providing feedback to stakeholders on areas for improvement to meet and exceed standards. Show less

    • Member Operations Team Lead
      • Apr 2022 - Sep 2022

    • Member Operations Specialist
      • Mar 2022 - Apr 2022

    • United States
    • Staffing and Recruiting
    • Owner - Professional Recruiter
      • Feb 2017 - Present

      Oversee the full recruitment life-cycle from client intake, hiring need identification, job description development, interview conduction, referencing checking, facilitating trials, negotiating employment terms, and coordinating on-boarding for this high end childcare agency. Deliver recruiting expertise and professional hiring support to a diverse portfolio of high-profile, international clients. Drive brand awareness through networking and recruitment activities. Manage staff administrative needs including payroll, scheduling and training manuals. Show less

    • United States
    • Human Resources Services
    • Owner Operator
      • Mar 2020 - Present

      In the highly competitive Nanny Industry – you have to make your first impression count. Getting your foot in the door is half the battle, with our resumes carefully designed by us, you can pick your design, and receive your completed resume back in as little as 24 hours! In the highly competitive Nanny Industry – you have to make your first impression count. Getting your foot in the door is half the battle, with our resumes carefully designed by us, you can pick your design, and receive your completed resume back in as little as 24 hours!

    • United States
    • Staffing and Recruiting
    • Owner & Operator
      • Aug 2015 - Present

      Angeles Mannies scouts and connects families with male nannies, mentors, tutors, coaches, big brothers - all of whom serve as positive role models to children. We specialize in finding caring, educated, and professional young men with extensive childcare experience. The mannies we hand pick come to us because we understand their desire to make a positive impact in the community, and the employer's desire for childcare they can trust. We are based in Los Angeles, the area in which we predominantly serve. I am responsible for, - Expanding client and candidate database by building relationships within the Los Angeles area, implementing advertising campaigns and raising awareness through community outreach. - Responsible for creating and negotiating business agreements and contracts for prospective and existing clients - Manage every aspect of the day to day business operations including interviewing and screening candidates, staff training, website building/maintenance and office supply - Offer follow-up service with clients and staff handling quarterly reviews and possible bonus/pay rise packages for staff, along with any potential conflicts between client and staff - Established and maintain company blog and social media on a daily basis including Facebook, Twitter, Pinterest, LinkedIn and Instagram - Write articles and blogs on the services the company provides and the benefits of a male role model in the domestic setting. Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • House Manager
      • Oct 2015 - Mar 2017
    • Family Assistant
      • Aug 2014 - Aug 2015
    • India
    • Machinery Manufacturing
    • Various
      • Jan 2007 - Jan 2013

Education

  • Staffordshire University
    BSc(Hons)
    2003 - 2006

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