Experience

Riot Games

• United States
• Computer Games
• 700 & Above Employee

• Senior eSports Merchandise Manager

  • Feb 2023 - Present



PLAION

• Germany
• Entertainment Providers
• 200 - 300 Employee

• Sales Operations Specialist

  • Mar 2022 - Mar 2023

  Phoenix, Arizona, United States • Assist with the manufacturing of all video games published. • Monitor inventory and place reorders • Communicate shipping and logistics information to all parties • Work with vendors and service providers • Assist with processing vendor invoices • Process price protection memos, rebates, and other product lifecycle management tasks with sales administration • Manage office supplies locally and remotely • Maintain internal and cross-departmental reference documentation… Show more • Assist with the manufacturing of all video games published. • Monitor inventory and place reorders • Communicate shipping and logistics information to all parties • Work with vendors and service providers • Assist with processing vendor invoices • Process price protection memos, rebates, and other product lifecycle management tasks with sales administration • Manage office supplies locally and remotely • Maintain internal and cross-departmental reference documentation • Assist with managing asset packaging guidelines and approvals Show less



Riot Games

• United States
• Computer Games
• 700 & Above Employee

• Manager Merchandise

  • Sep 2012 - Mar 2022

  Los Angeles Metropolitan Area • Managed large-scale live event retail stores at stadiums and conventions involving 40K attendees. • Maintained all aspects of Riot’s merchandise presence for Amazon resulting in a 60% increase in sales. • Forecasted and reported actual performance via profit and loss statements. • Worked with cross-functional teams, regional offices, and senior management to ensure efficient processes. • Developed merchandise items from concept and design to mass production. • Managed setup of… Show more • Managed large-scale live event retail stores at stadiums and conventions involving 40K attendees. • Maintained all aspects of Riot’s merchandise presence for Amazon resulting in a 60% increase in sales. • Forecasted and reported actual performance via profit and loss statements. • Worked with cross-functional teams, regional offices, and senior management to ensure efficient processes. • Developed merchandise items from concept and design to mass production. • Managed setup of over 100 SKUs for Amazon and Riot Games websites.

• Sr. Coordinator

  • Aug 2012 - Mar 2022

  Santa Monica, CA • Promoted to Senior Coordinator within four months of employment • Lead in selecting event vendors through RFP process and executed vendor contracts encompassing all aspects from shipping, logistics set-up/breakdown, meeting/event specs, and special events for five domestic and two international events. • Collaborate and work closely with broadcast production team for all live eSport events on site visits for venue selection, hotel accommodations, travel arrangements, and staffing with… Show more • Promoted to Senior Coordinator within four months of employment • Lead in selecting event vendors through RFP process and executed vendor contracts encompassing all aspects from shipping, logistics set-up/breakdown, meeting/event specs, and special events for five domestic and two international events. • Collaborate and work closely with broadcast production team for all live eSport events on site visits for venue selection, hotel accommodations, travel arrangements, and staffing with two events exceeding 8,000 attendees. • Track inventory for all events including both swag and merchandise for retail • Create preliminary event budgets along with detailed summary budget rolling up all actual costs incurred • Working with accounting to ensure all expense is tracked through reconciling credit cards and coding invoices to proper cost containers. • Supervise the execution onsite spanning booth build, graphic installation, swag distribution, catering, merchandise store, and event staffing.



TRIO E.S.G.

• Architectural Visualization / Multimedia

  • May 2011 - Aug 2012

  Burbank • Design E3 and Comic Con booths for major studios including Warner Bros., Disney, and Sony in 3D utilizing Lightwave LWCAD • Collaborate and communicate with clients as part of the creative team behind booth designs • Onsite execution including the installation of physical builds of all booths including security, vinyl installation, and graphics • Handle logistics of transporting materials to events for installation and strike • Create 3D model of Warner Bros. Studio Lot for their… Show more • Design E3 and Comic Con booths for major studios including Warner Bros., Disney, and Sony in 3D utilizing Lightwave LWCAD • Collaborate and communicate with clients as part of the creative team behind booth designs • Onsite execution including the installation of physical builds of all booths including security, vinyl installation, and graphics • Handle logistics of transporting materials to events for installation and strike • Create 3D model of Warner Bros. Studio Lot for their marketing team along with 3D marketing materials • Travel and work flexible hours including weekends to see projects through to completion Show less



Warner Bros. Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Analyst

  • Oct 2005 - Jul 2011

  Accounts Receivable Analyst • Increased billed revenue by 66% through improved workflow procedures and practices • Acted as liaison between IT and Accounts Receivable departments to transition into the SAP compliant system • Utilized SAP daily for billing, invoicing, and accuracy in reporting • Created shopping carts and studio work authorizations in Electronic Buyer Professional module of SAP • Resolved billing issues through batch preprocessor and calls to clients for… Show more Accounts Receivable Analyst • Increased billed revenue by 66% through improved workflow procedures and practices • Acted as liaison between IT and Accounts Receivable departments to transition into the SAP compliant system • Utilized SAP daily for billing, invoicing, and accuracy in reporting • Created shopping carts and studio work authorizations in Electronic Buyer Professional module of SAP • Resolved billing issues through batch preprocessor and calls to clients for clarification of billing information • Responsible for collecting 90% of total revenue for the Warner Bros. Photo Lab department from third party vendors • Obtained billing information from various studios including Fox and Sony while adhering to specific accounting procedures. • Generated monthly Accrual Reports to investigate orders not paid in a timely manner Inventory Analyst • Directed physical inventory of twelve participants • Trained six new employees on policies, practices, and software used to track inventories • Managed inventory for approximately 200 active SKUs for multiple locations • Partnered with buyer to ensure proper establishment of SKUs and verification of information within a SKU, and PO verifications • Analyzed purchase order to verify amounts and descriptions match delivered goods • Provided Ad Hoc reports to upper management such as weekly product reports detailing inventory accuracy and SKU in stock • Controlled product returns, incoming shipment, and internal inventory transfers • Initiated innovative procedures for physical inventory counts resulting in 98% accuracy Show less