Experience

Triple S Dynamics
• United States
• Machinery Manufacturing
• 1 - 100 Employee
• IT Manager

  • Oct 2015 - Present

Encore Payment Systems
• Financial Services
• 1 - 100 Employee
• System Administrator

  • May 2014 - Sep 2015

USAShade
• United States
• Construction
• Network Administrator

  • May 2007 - May 2014


USAShade & Fabric Structures

• Network Administrator

  • May 2007 - May 2014

  Monitor and maintain network infrastructure 50+ servers ▪ Maintain Switches, port management ▪ Provide support for remote offices/users ▪ Maintain Blackberry Enterprise server/Exchange Servers/IPhone support ▪ Maintain SQL Servers – Backups, creation of new Database, security ▪ Maintain Active Directory Domain Users, files shares, printers ▪ Server maintenance, including windows patches, software upgrades ▪ User Account Management, creating, ▪ Audit, create, document, manage, network file security ▪ Maintain/track Inventory list of all equipment ▪ Document all technical and user procedures (Written and Video) ▪ Backups of all Server and User data ▪ Create and Maintain daily and weekly backup schedules. ▪ Manage staff and coordinate user support issues ▪ Implemented Help desk system for tracking of ticket requests, thus creating reports based on Users submitting tickets, most problematic apps or devices. These reports helped us identify key needs and reduced the amount of ticket requests.


USA Shade & Fabric Structures, Inc.
• NetWork Administrator

  • 2007 - May 2014


NetConnections

• Computer and Network Security
• 1 - 100 Employee

• Network Engineer

  • Aug 2000 - May 2007

• Network Administrator

  • Aug 2000 - Feb 2007

  Administer, design and implemented SQL 2000, FreeBSD MySQL, and MSDE database servers running on Windows 2003 and Unix platforms. ▪ Supported 600+ web sites running on Windows 2003 IIS 6.0 and Apache. ▪ Provided both onsite and phone support for customers to troubleshoot various issues related to web, email, SQL, FTP, desktop, hardware problems. ▪ Implemented Disaster recovery procedures using VERITAS Backup Exec using Overland Robotics Tape library. ▪ Implemented and supported multiple VPN tunnels between sites. ▪ Setup data replication between offices for instant data access. ▪ Migrated IIS and Mail servers from NT 4 to Windows 2000. ▪ Migrated IIS, Mail, Database, File servers to Windows 2003.



Pisces Solutions

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator / IT Manager

  • Jul 1998 - Aug 2000

  Administer, design and implement data center consisting of SQL Database Servers, running on Windows 2000 Web Servers running IIS and Apache, Mail servers running Exchange and IMail. ▪ FTP servers, VPN connections between offices ▪ Provided phone and onsite support for networks pertaining to desktops and servers. ▪ Migration of servers from NT 4.0 to Windows 2000 Active Directory

• System Engineer

  • Jun 1998 - Aug 2000



Aztech Solutions

• New Zealand
• Software Development
• 1 - 100 Employee

• System Administrator

  • Jun 1998 - Mar 1999

  Provide consulting for client’s ▪ Install & configure Ascend, Cisco switches for SWBell contracts.Project HighlightsTechnicalMaintained 52% of tickets closed from date of inception out of 5 Techs. Introduced many key Group policies, one being folder redirection, which resolved backup issues of all laptop users. Redesigned file security, by restructuring data, and creating groups. Never let a problem go unsolved.

• System Engineer

  • May 1997 - Jul 1998