Account Assistant

• Aug 2023 - Present

Administrative Assistant

• Jul 2022 - Dec 2022

Coordinate Airbnb bookings and maintain an efficient cleaners roster, optimizing property turnover and guest satisfaction. Handle various administrative duties, including the formation of companies, opening bank accounts, and processing weekly payments for cleaning staff. Coordinate Airbnb bookings and maintain an efficient cleaners roster, optimizing property turnover and guest satisfaction. Handle various administrative duties, including the formation of companies, opening bank accounts, and processing weekly payments for cleaning staff.

Disputes Analyst

• Oct 2019 - Apr 2022

Validate billbacks, rebates, and deductions off invoices, guaranteeing accuracy and compliance for diverse end users located throughout the United States. Drive efforts to minimize disputes that extend over 90 days, resulting in easier operations and stronger client relationships. Maintain a stable dispute queue by proactively managing open disputes, ensuring that only cases with less than 30 days remain active for streamlined issue resolution. Collaborate with US Business Units (BUs) to examine inconsistencies, strategize solutions, and maintain alignment with organizational objectives. Show less

Financial Analyst

• Oct 2017 - Oct 2019

Monthly and Quarterly Income comparatives.Weekly Accounts Payable report.Annually Budget and Forecast.Billing and collections with United Stated and Panamá for specific services.Review and adjust monthly overhead expenses.KPIs Dashboards monthly results using Power BI.Monthly review with HR the FTE to ensure both systems were equal.Prepare documentation to present the Financial Situation to CEO, CFO, CCO and the board of directors.Worked along with the CCO to do analysis of any situation the board of directors needed.Be available to explain or analyze each situation with the Financial Statement.Internal customer service. Show less

Travel and Expenses

• Feb 2016 - Sep 2017

Receive or print the hour and expenses report for each employee.Review, analyze and ask for expenses backup. It must match the hour amount by week and the total amount with backups.Create pivot tables to ensure the totals will go directly to the customer fee.Generate a report to include in payroll the expenses employees were allowed to charge.Urgent payment requests were sent directly to treasure with high priority application.Attention and resolution of queries.Review documents such as Customer Contract, hours and expenses budget and FTE for a new opening customer/services in the system SAP and IBS. Show less

Accounting Clerk

• Feb 2014 - Feb 2016

Reconciliations: banks, accounts payable and accounts receivable.Post petty cash and expenses related to customers.Review transfers, checks and monthly transactions for accounting closings.Receiving invoices and managing supplier payment requests.

Accountant Assistant

• Jan 2013 - Feb 2014

Accounting Cycle.Billing and collection.Payroll.

Bookkeeper

• Oct 2012 - Dec 2012