Daniela Umana

Social Media Marketing Intern at Broadway Suites
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Location
Brooklyn, New York, United States, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • May 2023 - Present

      • Managed and maintained the company website, including creating and updating blog post to engage and inform the audience. • Implemented effective SEO strategies to improve website visibility and organic search rankings. • Created engaging and relevant content for social media platforms, resulting in increased followers and engagement and brand awareness. • Conducted business spotlight interviews, showcasing various partners and clients, to highlight their success stories and build brand credibility. Show less

    • Australia
    • Professional Training and Coaching
    • Financial Assistant
      • Jan 2022 - Jun 2023

      • Prepare and maintain financial spreadsheets with daily transactions of over $20 million • Aid with preparing budget and payment requests of over $100,000 • Track invoices and follow up with customers, suppliers, and partners • Prepare quarterly and monthly audit reports for various divisions • Prepare and maintain financial spreadsheets with daily transactions of over $20 million • Aid with preparing budget and payment requests of over $100,000 • Track invoices and follow up with customers, suppliers, and partners • Prepare quarterly and monthly audit reports for various divisions

    • United States
    • Restaurants
    • 700 & Above Employee
    • Service Manager
      • Apr 2018 - Dec 2021

      • Responsible for digital-order satisfaction, able to implement best practices for tracking effectiveness of all digital sales by reviewing comments, and scores daily to deliver prompt resolution to customer satisfaction of 85% monthly goal. • Able to summarize weekly reports on action-driven improvement of digital-order satisfaction. • In charge of scheduling, telephone and company documentation. • Service-oriented individual with expertise in preparing and modifying documents, preparing responses on behalf of the company. • Supervised cash drawers of over $3,000 daily and making bank deposits of over $3,000 in compliance with store opening and closing procedures. • Oversee cashiers to identify strengths and weaknesses in customer service, payment processing and merchandising plans to maximize performance. • Train new employees on restaurant policies and procedures, guest service techniques and communication skills to promote guest experience and create a swiftly paced workplace. • Set clear expectations and help employees pursue optimal paths for achieving each target. • Receive, evaluate and scan in new inventory, update computer database and proactively resolve variances. Show less

    • Student Intern
      • Sep 2017 - Jun 2018

      • Assisted in presenting to large groups of people to help them enroll into CUNY, English programs, scholarships and financial aid. • Worked directly one on one with students to assist in applying to scholarships, financial aid and CUNY college. • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day. • Helped with office tasks, taking messages, scanning documents and answering phone inquiries. • Worked in team environment to maintain high levels of productivity. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Creative Associate
      • Jun 2016 - Aug 2016

      • Developed marketing and sales strategies to promote successful organizational and artistic outcomes. • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters. • Created storyboards using original ideas and inspirations that contributed to creative process. • Collaborated with teams to develop and execute final mural. • Developed marketing and sales strategies to promote successful organizational and artistic outcomes. • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters. • Created storyboards using original ideas and inspirations that contributed to creative process. • Collaborated with teams to develop and execute final mural.

Education

  • Baruch College
    Master of Science - MS, Marketing
    2022 - 2023
  • Brooklyn Coll
    Bachelor of Science - BS, Psychology
    2016 - 2020

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