Experience

Envision Credit Union

• United States
• Banking
• 1 - 100 Employee

• Bank Teller

  • May 2022 - Present



CITY Furniture

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2023 - Jul 2023

  Help guests design a home they'll love • Engage and present various home furnishings and service options • Navigate large showrooms and be on your feet 8 hours a day • Assist guests in finding the best financing options • Create invoices and schedule deliveries • Management of CITY CRM System • You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc Help guests design a home they'll love • Engage and present various home furnishings and service options • Navigate large showrooms and be on your feet 8 hours a day • Assist guests in finding the best financing options • Create invoices and schedule deliveries • Management of CITY CRM System • You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc



First Florida Credit Union

• United States
• Banking
• 100 - 200 Employee

• Bank Teller

  • Nov 2021 - May 2022

  • Receiving the working cash for the day and counting it before the shift begins. • Accepting deposits of both checks and cash and validating deposit slips. • Processing cash withdrawals. • Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults. • Receiving payments for bills, loans and mortgages. • To answer queries and to assist customers with account related issues. • To carry out specialized tasks like foreign currency exchange, issuing of traveler’s and cashier checks and money orders. • Balancing of the checks and cash at the end of every day. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jul 2020 - Aug 2021

  • Made a connection with guests by engaging in friendly and genuine conversation throughout each transaction (make conectino with hundreds of customers daily) • Made the customer aware of current and upcoming brand launches, store activities, and events • Been familiar with all fulfillment services, and know how to direct the customer to enroll, activate, and use them. • Emended for the customer by de-escalating any negative situations and recover the customer shopping experience while following Target’s policies and procedures. • Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. • Completed contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Show less