Property Manager

Area Manager

• Mar 2005 - Aug 2012

As an Experienced Area Manager, I have been responsible for leading the dedicated teams from the Early Learning Childhood centres across 3 locations with responsibilities to: • Manage multi-sites while ensuring quality compliance and regulations are being upheld by the Centre Managers.• Implement and review centre policies and procedures.• Create ongoing marketing material, promotions, schedule centre events and incursions.• Updating documentation and procedures manuals and communicating these changes back to all responsible staff.• Carrying out centre audits and OH & S inspections to ensure quality standards are being met.• Ensuring the centres are providing high quality of care and maintains compliance within the regulatory framework.• Investigating complaints and finding suitable solutions/outcomes. • Ensuring that the centres are accredited and meet QIP and NQF standards.• Keeping up to date with any legislative changes and industry knowledge.• Organize CPR, First Aid, educational workshops, various training and team building exercises for staff at the centres.• Manage centre open days and handling of new enrolments.• Develop and maintain positive relationships with Centre managers whilst offering support and guidance where needed.• Working closely with the Centre managers to monitor rosters, staff ratios, budgets and the overall occupancy of the centre.• Responsible for recruitment, induction and performance management of team members as well as handling of any staff grievances.• Evaluate individual staff performances and the ability to recognize talent and mentor team members to more senior roles in the organization.• Delegated tasks and responsibilities to appropriate personnel.• Liaise with internal and external suppliers where necessary.• Responsible for purchasing of company uniforms, stationery, supplies and equipment.