Affiliate Marketing

• Apr 2021 - Present

Redactora

• Oct 2020 - Mar 2021

- Redacción y creación de contenido sobre costura para mi blog personal, Meet Monse. - Redacción y creación de contenido sobre costura para mi blog personal, Meet Monse.

Community Manager

• Sep 2020 - Nov 2020

- Organización y creación de contenidos para las redes sociales de la agencia (Instagram y Twitter).- Redacción de contenidos para el blog de la agencia.- Creación del logo e identidad visual de la agencia en blog y en redes sociales. - Organización y creación de contenidos para las redes sociales de la agencia (Instagram y Twitter).- Redacción de contenidos para el blog de la agencia.- Creación del logo e identidad visual de la agencia en blog y en redes sociales.

Redactor de contenidos

• Jul 2020 - Jul 2020

- Redacción de diversos artículos sobre Córdoba para el programa Descubriendo Destinos. - Redacción de diversos artículos sobre Córdoba para el programa Descubriendo Destinos.

Digital Customer Service

• Sep 2019 - Mar 2020

- Monitoring and control of processes for customer satisfaction.- Permanent contact with clients and resolution of doubts and queries through different platforms: face-to-face, web chat, and email.- Incident management and resolution.- Continuous communication with the warehouse and the person responsible for logistics. - Tracking shipments through different couriers.- Daily activity reports. - Monitoring and control of processes for customer satisfaction.- Permanent contact with clients and resolution of doubts and queries through different platforms: face-to-face, web chat, and email.- Incident management and resolution.- Continuous communication with the warehouse and the person responsible for logistics. - Tracking shipments through different couriers.- Daily activity reports.

Sales Assistant

• Jun 2017 - Sep 2019

- Advice on jewelry and watch purchases of various luxury brands, both Spanish and foreign.- Jewelry and watch window dressing; stock control.- Opening and closing of the cash-box.- Cleaning and maintenance of the store.- Face-to-face and telephone customer service.- E-mail management and attention to queries through this route.- Content management, information and stock updates, prices and products uploading on the store's website.- Preparing and order shipping.- Management and control of office supplies.- Support in administrative activities.

Telemarketing Agent

• Apr 2017 - Jun 2017

- Call reception for passenger cars and cargo vans rental.- Management of complaints and claims.- Booking contract management. - Call reception for passenger cars and cargo vans rental.- Management of complaints and claims.- Booking contract management.

Script

• Mar 2016 - Mar 2017

- In-charge of continuity in filming videos for an online training platform.- Filming journal supervision for the proper fulfillment of the recording sessions.- Wardrobe and prop supervision.- Functions of reviewing and preparing the material for video montage (Pre-montage). - In-charge of continuity in filming videos for an online training platform.- Filming journal supervision for the proper fulfillment of the recording sessions.- Wardrobe and prop supervision.- Functions of reviewing and preparing the material for video montage (Pre-montage).

Saleswoman

• Sep 2016 - Feb 2017

- Sale of women's clothing, personalized advice, merchandise reception and management, and store inventory management. - Sale of women's clothing, personalized advice, merchandise reception and management, and store inventory management.

Receptionist

• Oct 2015 - Sep 2016

- Call reception and reservation management of a beauty center.- Reception of clients and advice on the services offered.- Sale of specialized products.- Social media management and content creation.- Cleaning and maintenance of the image of the center. - Call reception and reservation management of a beauty center.- Reception of clients and advice on the services offered.- Sale of specialized products.- Social media management and content creation.- Cleaning and maintenance of the image of the center.

Designer and seamstress

• 2013 - 2015

- Design, pattern making and confectioning of women's clothing and accessories, mostly backpacks and personalized cases upon request of my own brand. - Design, pattern making and confectioning of women's clothing and accessories, mostly backpacks and personalized cases upon request of my own brand.