Experience

Brascampo Produtos Agropecuarios Ltda - Vetmais Agropecuaria

• Brazil
• Veterinary Services
• 1 - 100 Employee

• Accounts Receivable Manager / Administrative Clerk

  • Oct 2021 - Feb 2023

  Campo Grande, Mato Grosso do Sul, Brazil • Setting objectives for the account receivable team that align with department goals • Monitoring processing of invoices • Ensuring timely collection of payments • Working closely with other finance managers in the team • Receiving, recording, and distributing packages and mail • Compiling budget data and maintains financial records as requested • Cash Flow tracking •Payables/Receivables Accounts routines.



Mohave Hotel

• Front Desk Clerk

  • Feb 2021 - Sep 2021

  Campo Grande, Mato Grosso do Sul, Brazil • Customer Service, providing information about the hotel, available rooms, rates and amenities • Welcoming guests upon their arrival and assigning rooms accordingly • General administrative duties • Maintaining updated records of bookings and payments • Selling additional products and services, when appropriate.



GAA

• Ireland
• Spectator Sports
• 400 - 500 Employee

• Customer Service Representative / Floor Staff

  • Apr 2016 - Aug 2018

  Dublin, County Dublin, Ireland • Working as a team helping very diverse co-workers and developing strong communication skills by interacting with customers and colleagues from different regions • Problem solving in busy and stressful situations – dealing with customer queries and complaints • Maintaining a clean and organized environment.



Brosna Educational Centres

• Ireland
• Non-profit Organizations
• 1 - 100 Employee

• Household Manager

  • Sep 2015 - Jan 2017

  Dublin, County Dublin, Ireland • Offering an outstanding customer experience • Assisting customers daily by taking, placing and delivering orders • Responsible for preparing dining rooms before opening and also responsible for cleaning up at the end of the day • Training the new staff



Slaviero Hotéis

• Hospitality
• 300 - 400 Employee

• Reservations Agent

  • Mar 2014 - Nov 2014

  Curitiba, Paraná, Brazil • Ability to work as part of a team and on own initiative • Responded to communication/queries and complaints from guests, travel agents and referral networks concerning reservations by mail, telephone or through a central reservation system • Created and maintained reservation records • Prepared letters of confirmation and promptly processed any cancellations and modifications • Learned the type of rooms, location, layout, rates and benefits across a range of hotel chains •… Show more • Ability to work as part of a team and on own initiative • Responded to communication/queries and complaints from guests, travel agents and referral networks concerning reservations by mail, telephone or through a central reservation system • Created and maintained reservation records • Prepared letters of confirmation and promptly processed any cancellations and modifications • Learned the type of rooms, location, layout, rates and benefits across a range of hotel chains • Updated availability of all distribution channels like OTA and Web Booking Systems. Show less



NF Metal Benefit

• Sales Assistant and Receptionist

  • Jan 2000 - Nov 2010

  São Paulo, Brazil • Provided customer service and looked after inventory management including annual stock take • Demonstrated responsibility by handling their jewellery. Also, had to send them to the factory to fix and when back did a quality control of the job done before returning them to the customers • Helped in the reception taking calls and notes.