Daniela Maria Budimir

Leisure Sales Specialist at LIBURNIA HOTELS & VILLAS by Liburnia Riviera Hoteli d.d.
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Contact Information
us****@****om
(386) 825-5501
Location
Rijeka, Primorje-Gorski, Croatia, HR

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Credentials

  • Tour Manager
    Ministry of Tourism
    Jan, 2017
    - Nov, 2024

Experience

  • Liburnia Hotels & Villas
    • Croatia
    • Hospitality
    • 1 - 100 Employee
    • Leisure Sales Specialist
      • Oct 2022 - Present

  • Amadria Park
    • Croatia
    • Hospitality
    • 100 - 200 Employee
    • Guest Experience Associate
      • Dec 2019 - Jul 2022

      - first pre-stay contact, taking care of the guest during the stay and post-stay contact- dealing with guest's satisfaction, reviews etc.- dealing with VIP guests: check-in, check-out with presents, being at service during stay- in-house selling: extra services, room upgrades, reservations for in-house guests

    • Trainee
      • Jul 2019 - Dec 2019

      - receptionist- dealing with guests and all of their requests - with smile, of course :)- front office organisation of congresses, meetings- welcoming tour groups, taking care of rooming lists, changes etc.- in-house selling

  • Faculty of Economics and Business, University of Rijeka
    • Croatia
    • Higher Education
    • 1 - 100 Employee
    • Student Teaching Assistant
      • Mar 2019 - Jun 2019

      - student teaching assistant in subject Kvantitativne metode za poslovno odlučivanje and Quantitative methods for making Business Decisions - mathematical and statistics methods explained in Croatian and English - theory and excersises - rated 5/5 by students in the survey after the subject teached - student teaching assistant in subject Kvantitativne metode za poslovno odlučivanje and Quantitative methods for making Business Decisions - mathematical and statistics methods explained in Croatian and English - theory and excersises - rated 5/5 by students in the survey after the subject teached

  • INCON d.o.o.
    • Rijeka, Croatia
    • Economics Specialist
      • Feb 2019 - May 2019

      - writing business plans for competing to get concession on a maritime domain - financial analysis of company competing - planning of investment, costs and revenue - writing business plans for competing to get concession on a maritime domain - financial analysis of company competing - planning of investment, costs and revenue

  • DETOCRE
    • Croatia
    • Medical Practices
    • 1 - 100 Employee
    • Crystal Palace Casino
      • Oct 2017 - Dec 2018

      Receptionist, barmen, dealing flyers, hostess Receptionist, barmen, dealing flyers, hostess

  • MPG
    • United States
    • Advertising Services
    • 500 - 600 Employee
    • Secret Shopper, Promoter
      • Jun 2016 - Dec 2018

      - boosting sale for brands like Thomy, Maggi, Nescafe, Barcaffe etc. - secret shopper for Philip Morris cigarettes (IQOS launch to the market) - boosting sale for brands like Thomy, Maggi, Nescafe, Barcaffe etc. - secret shopper for Philip Morris cigarettes (IQOS launch to the market)

  • Zara Hrvatska d.o.o
    • Sales
      • Dec 2017 - Jun 2018

  • NIKAS d.o.o.
    • Matulji, Primorje-Gorski, Croatia
    • Accounting Assistant
      • Jun 2017 - Oct 2017

      - communication with logistic partners - making sure the goods are ready for shipping - dealing with client's requests, delays etc. - communication with logistic partners - making sure the goods are ready for shipping - dealing with client's requests, delays etc.

  • Erste&Steiermärkische Bank d.d. (Erste Bank Croatia)
    • Croatia
    • Financial Services
    • 700 & Above Employee
    • Contact Center Agent
      • Nov 2015 - Jan 2017

      - communication with clients via e-mail and phone - dealing reclamations - selling Bank products - taking care of customer satisfaction - communication with clients via e-mail and phone - dealing reclamations - selling Bank products - taking care of customer satisfaction

  • Hennes and Mauritz Hrvatska
    • Rijeka
    • Sales
      • Nov 2015 - Jun 2016

  • Korsaro
    • Cres
    • Booker
      • Jun 2015 - Oct 2015

      Selling daily excursions, 3 foreign languages, working with people/tourists Selling daily excursions, 3 foreign languages, working with people/tourists

  • Korsaro
    • Cres
    • Booker
      • Jun 2014 - Oct 2014

      Selling daily excursions, 3 foreign languages, working with people/tourists Selling daily excursions, 3 foreign languages, working with people/tourists

Education

  • Sveučilište u Rijeci
    Bachelor's degree, Business Administration and Management, General
    2013 - 2017
  • Hotelijersko-turistička škola Zagreb
    Hospitality Administration/Management
    2011 - 2013
  • University of Rijeka
    Master's degree, Accounting and Finance
    2017 - 2020

Community

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