Experience

Dutch Cups B.V.

• Netherlands
• Events Services
• 1 - 100 Employee

• Customer Service Manager

  • May 2022 - Present



KING RootBarrier

• Netherlands
• Wholesale
• 1 - 100 Employee

• Verkoop

  • Mar 2021 - Mar 2022



Fisher Farma

• Lelystad, Flevoland, Niederlande

• Sales & Purchse

  • Jan 2020 - Dec 2020



Ascolite

• Switzerland
• Retail Apparel and Fashion
• 1 - 100 Employee

• Business Development Manager Benelux and Scandinavia

  • Oct 2015 - Dec 2019



De Friesland

• Netherlands
• Insurance
• 100 - 200 Employee

• Projectsecretaris Innovatiefonds & De Stichting

  • Jan 2013 - Apr 2015



KwikFit

• Netherlands
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Operational Excellence Manager

  • Oct 2011 - Oct 2012

  • Responsible for ensuring that the operational standards are at the highest possible standards. • Design procedures, list activities & run implementation programs across the organisation to implement those. • Developing and implementing standardized store visits for Regional Sales Managers. • Responsible for ensuring that the operational standards are at the highest possible standards. • Design procedures, list activities & run implementation programs across the organisation to implement those. • Developing and implementing standardized store visits for Regional Sales Managers.



Tommy Hilfiger

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• European Retail Operations Manager

  • Feb 2010 - Sep 2011

  • Set up processes and systems to enable the approx. 180 own & operated stores and outlets to operate in a very good and professional manner and drive a strong store performance based on KPI's. • Responsible for driving operational excellence in stores through the development and execution of a Retail Operations strategy. • Accountable for the procedures, policies and processes of all stores including customer service. • Establishing retail staff training, in co-operation with Central Human Resources and local management teams. • Developing management reporting tools for use at all levels of the business, designed to evaluate & analyze retail business. • Inventory management: monitoring and controling inventory supply chain.



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Operations Manager

  • Oct 2006 - Jan 2010

  • Set up processes and systems to enable the approx. 35 own & operated stores and outlets to operate in a very good and professional manner and drive a strong store performance based on KPI's.• Project Manager: responsible for the SAP retail system implementation in June 2007 and SAP/AFS system implementation for the customer return warehouse Benelux October 2007.• Responsible for the Retail Audit department. Ensuring accurate sales numbers and margin.• Establishing retail staff training, in co-operation with Central Human Resources and area managers.• Managing the flow of goods and information across the customer supply chain. • Member of various projects, e.g. shop openings, sample sales.• Inventory Management: establishing inventory control and stock counts procedures, monitoring and controling inventory flow chain.

• Head of Retail Controlling

  • Feb 2005 - Oct 2006

  • Responsible for accurate sales numbers. Budgeting and forecasting of the store results.• Providing and analyzing the monthly store results. Reporting the P&L and balance results to the local management and head office management.• Inventory Management: Controlling and evaluating the inventory.• Improvement of management reporting tools for use at all levels of the business, designed to evaluate & analyze retail business.

• Financial Controller

  • May 2002 - Feb 2005

  • Responsible for accurate production costs by brand and product group worldwide. Ensuring production costs were in line with the agreed business plans budgets, forecasts.• Inventory management: Providing and analyzing the monthly stock movements, sell-through by brand and product group. • Calculation of selling price for the HUGO Man brand worldwide per selling season. • Participation in various projects, e.g. Business Re-engineering SAP R/3 (AFS), especially production costs and pricing, implementation of the Balance Score Card within the production division.



Spielbank Wiesbaden

• Germany
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Croupier

  • Jul 1998 - Jan 2002

  Working as a Croupier for French Roulette, American Roulette and Black Jack. Working as a Croupier for French Roulette, American Roulette and Black Jack.



Frankfurter Allgemeine Zeitung

• Germany
• Newspaper Publishing
• 400 - 500 Employee

• Intern in the Controlling department

  • Jul 2001 - Oct 2001

  Writing graduate thesis about the futher development of transportation cost-unit accounting. Writing graduate thesis about the futher development of transportation cost-unit accounting.



Eledasa

• Barcelona und Umgebung, Spanien

• Intern in the Controlling department

  • Mar 2001 - Jun 2001

  Calculating and analyzing cost-units by starting with sales planning, material cost, overhead cost and production time per item. Calculating and analyzing cost-units by starting with sales planning, material cost, overhead cost and production time per item.



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assistant

  • Jul 1997 - Sep 1997

  Supporting the sales team by booking orders for next season and customer support. Supporting the sales team by booking orders for next season and customer support.



Fiegle Moden, Messkirch, Germany

• Messkirch

• Assistant Store Manager

  • Jan 1994 - Jul 1995

  Supporting the manager in areas such as sales, stock management, merchandising, cash handling along with many other day to day requirements. Supporting the manager in areas such as sales, stock management, merchandising, cash handling along with many other day to day requirements.