Care Coordinator

• Sep 2022 - Present

Director Of Housekeeping

• Jul 2020 - Jan 2021

At The Williamsburg, I developed, designed, and implemented Covid-19 safety practices procedures. -I led the production and maintenance of 147 luxury rooms and suites, Food and Beverage Venues, public areas, banquet Areas, and pool deck. - Worked directly with customers. I also worked closely with the team to improve the guest experience, team performance, room conditions, and Minibar. Online reviews for the property improved and stayed at high ratings during my tenure. - Created daily assignments for the Housekeeping and Engineering Team. - Completed daily administrative work included payroll, Inventory, staffing duties, purchases, and design training programs for the Department. Show less

Assistant Manager

• Jun 2018 - Jul 2020

Oversaw the various businesses owned by the company. - Managed one commercial property and six residential buildings (free market, rent Stabilized, and rent-controlled). I collected and recorded rent, renewed leases, and coordinated and supervised the maintenance of common areas. -Interfaced internally with property owners and externally with vendors, contractors, architects, and legal aid. -Fully responsible for processing any city agency permits, licenses, violations, inspections, and registrations of NYC Building, NYC DOF, NYC HPD, and DOHMH -Worked closely with ownership to create CapEx and maintain operating expenses close to budgeted amounts. -Requested and analyzed project bids to ensure renovations stayed within budget and were completed within the timeline requested. -Assisted the owner with researching and executing multiple retail business concepts; tasks included processing licenses and permits, designing SOP, contacting vendors, purchasing merchandise and software solutions, setting up, equipment purchasing, and hiring talent. Show less

Assistant Housekeeping Manager

• Mar 2015 - Jun 2018

Proven leadership experience leading a team of 60 union employees to clean and maintain 264 chic hotel rooms in the heart of SoHo. Responsible for assigning and monitoring the efficient production of rooms and service to staying over guests, payroll and scheduling for Housekeeping managers and associates, and all Minibar operations, including purchasing, consumption vs. Sales posting, and inventory. Utilize organizational skills to ensure that housekeeping meets all OSHA and Nomo SoHo brand standards. Participated in the development and execution of all Hotels Standard Operation Procedures (SOP). Assist Executive Director on the financial planning cycle with the development of CapEx and brand standard. Proficient with MS office, ADP Timesaver, Opera, Domestic, Market Basket, and IHR1. On-going Responsibilities: ● Weekly Training of Housekeeping associates ● Control and requisitions of supplies, materials, and equipment as needed. ● In-depth knowledge and compliance with OSHA regulations ● Liaison between Front Desk, Sales team, and F&B to produce rooms and maintain a smooth check-in process ● Performed Daily room inspections, departamental daily and weekly assignments. ● Encourage work simplification, efficiency, and pride in work among staff. ● Oversaw Engineering department for a period of 6 months while the position was vacant Show less

Line Cook

• Jun 2014 - Dec 2017

Executed Catering events for up to 2000 patrons Executed Catering events for up to 2000 patrons

Lead Line Cook

• Jan 2013 - May 2015

Took initiative to lead Sous chef role when the situation required it. Performed as Rotisseur, Saucier, Garde Mange and pasta cook Ensured food preparation procedures for quality, uniformity and accurateness Trained and lead brigade in menu execution, catering parties execution , and cleaning duties as well as food expenditure Executed off-site catering events such as NYC Food&Wine Maintained hygiene standards of kitchen, food and equipment following HACCP and NYC Regulations Took initiative to lead Sous chef role when the situation required it. Performed as Rotisseur, Saucier, Garde Mange and pasta cook Ensured food preparation procedures for quality, uniformity and accurateness Trained and lead brigade in menu execution, catering parties execution , and cleaning duties as well as food expenditure Executed off-site catering events such as NYC Food&Wine Maintained hygiene standards of kitchen, food and equipment following HACCP and NYC Regulations

Housekeeping Manager Trainee

• Jul 2014 - Jan 2015

Morgans Hotel Group - Employee Development Program Housekeeping Manager Trainee Participated in 6-month management training program, trainees are expected to perform all duties equivalent to the full-fledged role. Program/role focus areas: ● Industry Wide Hotel Collective Bargaining Agreement ● Ensure room assignments, pre-shift meetings, and guest service were performed in accordance to Morgan’s standards ● Served as a liaison with Front Desk and other departments in order to achieve efficient guest service, anticipate customer needs ● Ability to be agile and meet changing expectations ● Experience to effectively interact with all levels of management, guests, and associates. Conducted inspections of all rooms, concourses, and public areas Show less

Line Cook

• Jan 2012 - Oct 2012

Worked as Rotisseur, Saucier,and Garde Mange Butcher proteins performed daily preparations of Mise en Place for both service Tracked and logged daily inventory as well as temperatures of storage assuring that everything ran up to satisfactory sanitation and 3 stars quality standards Worked as Rotisseur, Saucier,and Garde Mange Butcher proteins performed daily preparations of Mise en Place for both service Tracked and logged daily inventory as well as temperatures of storage assuring that everything ran up to satisfactory sanitation and 3 stars quality standards

Sous Chef Trainee

• Feb 2010 - Oct 2011

Assisted the executive Chef on coordination and execution of events always meeting WP Standards of excellence in service and quality Prepared and supervised the execution of on and off-sites parties for up to 500 people. Catered events such as MTV music awards, Emmys, Microsoft week, X-games, LA Food and wine among others. Organized Function sheets, mail-ins; daily/weekly inventory, and invoices.. Assisted the executive Chef on coordination and execution of events always meeting WP Standards of excellence in service and quality Prepared and supervised the execution of on and off-sites parties for up to 500 people. Catered events such as MTV music awards, Emmys, Microsoft week, X-games, LA Food and wine among others. Organized Function sheets, mail-ins; daily/weekly inventory, and invoices..