Daniela Durán

Analyst at Viva at Viva - Executive Assistants
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Contact Information
us****@****om
(386) 825-5501
Location
El Salvador, SV
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • Viral Marketing and How to Craft Contagious Content
    The Wharton School
    Jul, 2020
    - Nov, 2024
  • Fundamentals of Graphic Design
    California Institute of the Arts
    Jun, 2020
    - Nov, 2024
  • Advanced Tax Preparer
    Volunteer Income Tax Assistance
    Jan, 2019
    - Nov, 2024
  • Google Analytics for Beginners
    Google
    Mar, 2021
    - Nov, 2024
  • Google Ads Search
    Google
    Apr, 2021
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Analyst at Viva
      • Aug 2023 - Present

      Viva is the leading executive productivity solution for start-ups. We help executives 10x their productivity through Talent, Technology, and Techniques. Viva is the leading executive productivity solution for start-ups. We help executives 10x their productivity through Talent, Technology, and Techniques.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Analyst
      • Jul 2022 - Aug 2023

      -Mitigate risk in fixed income trading by analyzing client behavior and identifying automation opportunities to reduce monthly manual touches by 10% -Streamline trade execution process by facilitating the delivery of 200+ trades daily -Solidify client relationships and expand Goldman’s business by assisting 100+ Emerging Markets and LATAM clients in trading new and existing products -Enhance client service experience by analyzing and resolving 400+ daily client queries regarding failing or breaking trades Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Intern at the Meadows Center for Entrepreneurial Studies
      • Feb 2021 - May 2022

      -Help in the redesign of social media platforms by designing a digital marketing strategy for the center.-Participate in the planning, organization, and execution of a Startup Series, featuring CEO’s and presidents of companies like Rackspace-Promote an entrepreneurial mindset and innovation through the creation of entrepreneurial content

    • Writing Tutor
      • Aug 2019 - May 2022

      -Instruct and coach 50+ students in the elaboration of professional, officially-published, articles and enhance their writing by more than 60%-Adapted and supervised the development of 15+ award-winning and nominated articles

    • Student Analyst at the Najim Center for Innovation and Corporate Social Responsibility
      • Jul 2020 - Dec 2020

      -Execute and conduct innovation consulting projects with a $50,000+ budget for different firms and the city of San Antonio -Ideated and developed 5+ creative innovation and entrepreneurial activities that were applied as teaching methods and projects in innovation courses

    • United States
    • Financial Services
    • 700 & Above Employee
    • Summer Analyst
      • Jun 2021 - Aug 2021

      -Worked as a Summer Analyst for the Global Markets Operations Division in the Fixed Income Securities Sales and Trading team -As part of the sales side, me and my fellow interns worked on three different projects to improve the efficiency and Straight Through Processing percentages of the team -Through our development of an Excel program, we identified 3,000+ duplicate client accounts and increased efficiency in the team by reducing the need for manual interventions -We also contributed to increasing the automation percentages in the team and reduced daily manual touches through an email marketing campaign that encouraged clients to adopt a new trade allocation method. -We further contacted 600+ clients and engaged in customer relationship management by helping them migrate into a new platform for allocating trades Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Aug 2019 - Mar 2020

      Prepare and create made-to-order beverages, whilst acquiring experience of the basic concepts of a real operating company. Being exposed to the activities performed at the lower levels of the chain of command, I develop customer service skills and strengthen my understanding of how to build customer relationships and channel customer dissatisfaction Prepare and create made-to-order beverages, whilst acquiring experience of the basic concepts of a real operating company. Being exposed to the activities performed at the lower levels of the chain of command, I develop customer service skills and strengthen my understanding of how to build customer relationships and channel customer dissatisfaction

Education

  • St. Mary's University
    Bachelor's degree, Business Administration and Management: Entrepreneurship and Innovation, and Digital Marketing
    2018 - 2022

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