Daniela Beninati Ramirez

D365 F&O functional consultant at Pangea Consultants – Microsoft® Partner
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Contact Information
us****@****om
(386) 825-5501
Location
Bogota, D.C., Capital District, Colombia, CO
Languages
  • Spanish Native or bilingual proficiency
  • Italian Elementary proficiency
  • English Native or bilingual proficiency

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Experience

  • Pangea Consultants – Microsoft® Gold Partner
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • D365 F&O functional consultant
      • Aug 2021 - Present

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Team Lead
      • Jul 2020 - Aug 2021

      - Team manager of a +20 group of technical and sales specialists for Apple LATAM.- KPI management focused on the Six Sigma methodology.- Back up account manager for the Apple sales line of business.- Designed an improvement plan of action to increase the overall performance of the team.

    • Customer Success Specialist
      • Nov 2018 - Jul 2020

      - Business growth consultant for Microsoft cloud partners.- Marketing and commercial advisor for partnership development.- Back up management leader of a group of 20 partner success specialists.- Developed a tracking system for the achievement of monthly targets.- Awarded as Most Valuable Performer in October 2019

  • Convergys
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2016 - Jan 2017

  • Peyton & Byrne Ltd
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Hostess
      • Dec 2015 - Aug 2016

    • Barista
      • Aug 2014 - Dec 2015

Education

  • LCI BOGOTç
    Bachelor of Technology - BTech, Fashion/Apparel Design
    2017 - 2020
  • London College of Fashion, University of the Arts London
    Fashion Journalism

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