Experience

L'INTERVALLE

• Canada
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Dec 2021 - Present

  • Managing administrative systems and procedures efficiently and in accordance with company policies • Providing feedback, coaching, and accountability to all employees • Communicating stock replenishment needs to Manager, as well as Distribution and Development department • Resolving any customer issues or complaints in a friendly and professional manner to meet customer service needs • Training all personnel to achieve maximum sales and provide the highest level of customer… Show more • Managing administrative systems and procedures efficiently and in accordance with company policies • Providing feedback, coaching, and accountability to all employees • Communicating stock replenishment needs to Manager, as well as Distribution and Development department • Resolving any customer issues or complaints in a friendly and professional manner to meet customer service needs • Training all personnel to achieve maximum sales and provide the highest level of customer satisfaction • Maintaining a clean & organized stockroom at all times in addition to executing any recalls to handbags or shoes according to company policies • Establishing new sale goals on a weekly basis for the store & each employee • Conducting monthly performance reviews for each employee to improve on certain areas that need skills developed • Developing talented staff for growth within the company and recognizing them for their achievements on a regular basis • Ensuring all merchandise is properly labeled and displayed according to visual standards of the store • Following all loss prevention and security policies on a regular basis, as well as credit policies and procedures such as credit and debit cards, employee purchases, discounts, deposits, returns and exchanges • Updating stock merchandise daily in order to keep a correct count on inventory for the store and the company • Ensuring the store is operating within the predetermined budget including salary, inventory and expenses • Promoting exceptional customer service provided to each customer by staff in every transaction Show less • Managing administrative systems and procedures efficiently and in accordance with company policies • Providing feedback, coaching, and accountability to all employees • Communicating stock replenishment needs to Manager, as well as Distribution and Development department • Resolving any customer issues or complaints in a friendly and professional manner to meet customer service needs • Training all personnel to achieve maximum sales and provide the highest level of customer… Show more • Managing administrative systems and procedures efficiently and in accordance with company policies • Providing feedback, coaching, and accountability to all employees • Communicating stock replenishment needs to Manager, as well as Distribution and Development department • Resolving any customer issues or complaints in a friendly and professional manner to meet customer service needs • Training all personnel to achieve maximum sales and provide the highest level of customer satisfaction • Maintaining a clean & organized stockroom at all times in addition to executing any recalls to handbags or shoes according to company policies • Establishing new sale goals on a weekly basis for the store & each employee • Conducting monthly performance reviews for each employee to improve on certain areas that need skills developed • Developing talented staff for growth within the company and recognizing them for their achievements on a regular basis • Ensuring all merchandise is properly labeled and displayed according to visual standards of the store • Following all loss prevention and security policies on a regular basis, as well as credit policies and procedures such as credit and debit cards, employee purchases, discounts, deposits, returns and exchanges • Updating stock merchandise daily in order to keep a correct count on inventory for the store and the company • Ensuring the store is operating within the predetermined budget including salary, inventory and expenses • Promoting exceptional customer service provided to each customer by staff in every transaction Show less



GUESS?, Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Fashion Consultant

  • Nov 2020 - Dec 2021