Experience

Calabrio, Inc.

• United States
• Software Development
• 400 - 500 Employee

• Business Intelligence Project Manager

  • Jan 2021 - Present

  Vancouver, British Columbia, Canada



Visier Inc.

• Canada
• Software Development
• 300 - 400 Employee

• Project Manager, Customer Success

  • Dec 2017 - Apr 2020

  Vancouver, British Columbia, Canada



Hyperwallet

• United States
• Financial Services
• 1 - 100 Employee

• Senior Project Manager, Prepaid

  • Apr 2013 - Dec 2017



MaxHire Solutions

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Professional Services Project Manager

  • Mar 2012 - Mar 2013

  Vancouver, Canada Area • Successfully managed and delivered over 43 Maxhire implementations and training sessions • Creating and executing project work plans and revising as appropriate to meet changing needs and requirements • Identifying resources needed and assigned individual responsibilities • Managing day-to-day operational aspects of a project and scope • Review deliverables prepared by team before passing to stakeholders • Effectively applying Maxhire methodology and enforcing project standards



Talemetry

• Canada
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • Oct 2008 - Mar 2012

  Richmond, BC • Managed and delivered over 60 new implementations on 4 different SaaS products • Conducted over 50 client reviews and system optimizations • Supported account management in maintaining their client accounts • Supported sales team in product demos and acquiring new clients • Developed new implementation strategies for new software products • Customized existing product implementation process from 4 week process down to a 2 week process • Delivered over 30 on-site/online… Show more • Managed and delivered over 60 new implementations on 4 different SaaS products • Conducted over 50 client reviews and system optimizations • Supported account management in maintaining their client accounts • Supported sales team in product demos and acquiring new clients • Developed new implementation strategies for new software products • Customized existing product implementation process from 4 week process down to a 2 week process • Delivered over 30 on-site/online product training sessions • Trained new hires in implementations • Created new compilations of client feedback per product for our product management teams • Created new product documentation on procedures, reference guides, and training video scripts Show less



Quadrant Consulting

• Executive Search Consultant

  • Aug 2007 - Sep 2008

  Beijing, PRC • Recognized as 1st consultant to ever surpass their quota in their first 3 months • Developed new business by signing 2 new clients within my first 6 months • Placed a total of 11 mid to senior level positions for numerous 4A agencies • Developed and trained staff on new processes using social media to acquire new candidates



Canadian Embassy Beijing

• Registry Coordinator

  • Oct 2004 - Jul 2007

  • Supervised a team of 15 • Established and maintained routines and schedules for work • Supported and encouraged members of my team for new position competitions • Coordinated file movement of over 100 cases per day • Maintained Intranet web pages on new procedural guidelines