Experience

Total UK Rentals Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Hire Controller

  • Jul 2023 - Present



X-Hire Limited

• United Kingdom
• Construction
• 1 - 100 Employee

• Major Accounts Team Leader

  • Mar 2021 - Jul 2023

• Account Manager

  • Oct 2019 - Mar 2021



HSS Hire

• United Kingdom
• Retail Office Equipment
• 700 & Above Employee

• Key Account Manager

  • Apr 2017 - Oct 2019

  Being the face of the business and on the front line of customer interaction, ensuring their every need is catered for and every question answered. After all, it is great customer service that really sets us apart from the rest. Providing excellent end to end customer service for clients. Handling customer queries over the phone, email, and face to face. Embrace sales initiatives across the hub, building strong customer relationships and maintain a high standard of branch presentation and service. Maintain professional standards of product knowledge and providing support to our customers looking to get the right product. Actively promote products and services by up selling initiatives maximising revenue opportunities. Show less



Exchange Utility: Business electricity and gas comparisons for you

• United Kingdom
• Utilities
• 1 - 100 Employee

• Account Manager

  • Jun 2016 - Apr 2017

  Selling energy solutions to small-to-medium size businesses, utilising our panel of energy providers to undertake a price comparison for our clients with a view to saving money on their business energy bills. Establish and develop a lasting relationship with key decision makers whilst building client portfolio. Liaise with suppliers when necessary to negotiate prices, gain historical data and attain credit checks. Provide clients with negotiated quotations and close sales opportunities using savings attained from quotations and rapport built with customer. Contact me today and see how simple securing energy and utility savings can be: 0161 694 5877 Show less



Vitality

• United Kingdom
• Financial Services
• 700 & Above Employee

• Healthcare Consultant

  • Jun 2015 - Jun 2016

  Delivering advised telephone calls from inbound hotkey and referred leads resulting in profitable, compliant sales and satisfied customers. Undertake initial consultations with customers to obtain a relevant fact find; client objectives, aspirations and attitude to risk. Enabling suitable advice to be given which meet each individual customers’ circumstances. Best practice ideas and quality shared with team members and managers to ensure consistency across the telesales team whilst operating within FCA guidelines. Managing my portfolio of customers on CRM, ensuring accurate data is captured and callbacks diarised effectively. Show less



The Co-operative Electrical

• Manchester, United Kingdom

• Sales Advisor

  • Sep 2009 - Jun 2015

  Dealing with a large number of inbound Sales Enquiries for Co-operative Electrical and Electrical 123, handled over the telephone and by e-mail for customers who are looking to purchase electrical appliances. Provide pricing and quotes for B2B customers, manage personal B2B accounts whilst looking for opportunities to win new ones. Ensuring I perform to the highest standard in a very fast-paced environment, displaying excellent communication skills whilst delivering first class customer service. The job requires a strong team player ethos with the ability to co-operate confidently with colleagues and customers. Being self-motivated with the ability to work under pressure, achieve set KPI’s and objectives whilst being flexible with shift patterns and having a positive attitude. Show less