Experience

RIA Advisors
• United States
• Financial Services
• 1 - 100 Employee
• Client Services Administrator

  • Dec 2021 - Present


Invesco US

• United States
• Investment Management
• 700 & Above Employee

• Client Services Mentor

  • Mar 2020 - Dec 2021

• Client Services Sr Associate

  • Jul 2019 - Dec 2021



DPW Computer Solutions

• Independent Computer Consultant

  • Jun 2014 - Jul 2019

  • Travel to homes and small commercial businesses to provide services such as virus removal, system optimization, home office setup, network setup, computer hardware upgrades, and general assistance; • Provide both on-site and remote services (via TeamViewer). • Travel to homes and small commercial businesses to provide services such as virus removal, system optimization, home office setup, network setup, computer hardware upgrades, and general assistance; • Provide both on-site and remote services (via TeamViewer).



Fix UR Gadget

• Computer Manager, Lead Technician

  • Dec 2013 - Jul 2019

  • Manager of Downtown Houston location, responsible for all store operations and generating over $200,000 in annual revenue; • Generate weekly, monthly, and yearly reports to track store performance in order to make adjustments to daily operations; • Organize inventory, purchase orders, and transfers across several locations; • Communicate with corporate offices to manage services, invoices, and billing; • Execute all computer related repairs, covering both hardware and software solutions, on Windows and Apple computers; o Hardware: keyboards, touchpads, screens, I/O ports, batteries, HDDs & SSDs, WiFi & LAN adapters, DC-IN jacks, graphics cards and other PCI components, CPUs, RAM, motherboards; o Software (Windows 7, 8, 10 & MacOS): virus & malware removal, data recovery, account & password recovery, WiFi & LAN networking, operating system installation & troubleshooting, program troubleshooting; • Perform component-level motherboard repair on iPhones, iPads, and MacBooks utilizing design schematics; • Train new and current employees on repair techniques; • Use an online ticket system to manage inventory, track workorders, handle customer devices, and process transactions; • Design & maintain company website, business cards, and in-store slideshows; • Create, analyze, and manage both Google and Facebook ads via Google Analytics, Google Ads, and Facebook Ads Manager. Show less



Little Matt's

• United States
• Restaurants
• 1 - 100 Employee

• IT & Social Media Consultant

  • Oct 2016 - Apr 2019

  • Physically maintain 12 iPads set up for public use; • Cut costs, improved efficiency, and increased gross profits by transitioning restaurant to Square POS; prior to that, maintained three computers to ensure minimal downtime of said computers and the Rocket POS system; • Curate and post content on the restaurant Facebook page. • Physically maintain 12 iPads set up for public use; • Cut costs, improved efficiency, and increased gross profits by transitioning restaurant to Square POS; prior to that, maintained three computers to ensure minimal downtime of said computers and the Rocket POS system; • Curate and post content on the restaurant Facebook page.