DANIEL TSANG
Technical Support Engineer at ESi - Expert Systems IVR (Asia) Co. Ltd.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
HK
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Experience
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ESi - Expert Systems IVR (Asia) Co. Ltd.
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Hong Kong
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Telecommunications
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1 - 100 Employee
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Technical Support Engineer
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Feb 2016 - Present
-Install, or coordinate installation of, new / upgrade or modified hardware, software, or programming modules of Avaya PABX systems -Support software upgrades to a legacy system and all site integration efforts -Provide user support by diagnosing network and device problems and implementing technical or procedural solutions. -Coordinated services with clients and Communicated with telecom service providers to ensure optimal service. -Attend weekly project meetings to ensure timelines are being met for communications equipment installation and testing
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