Network Technician

• Jul 2020 - Present

Help Desk Technician

• Jul 2020 - Present

Information Technology Coordinator Intern

• Jul 2018 - Aug 2019

I managed the local area network, VoIP phone system, end user computers, security systems, printers, radios, active directory, tablets/phones, website updates, email server, O365, VPN connections, and other assorted systems. I performed system upgrades, equipment audits, LAN installation including router/switch/access point configuration as well as ethernet cable runs and punchdowns. I also performed system troubleshooting on SIP systems, proprietary software integration, overhead paging, and any user training on IT as needed.

Computer Repair Technician

• Feb 2017 - Jul 2018

I performed repairs on student and faculty owned computers. Hard drive recovery/data backup. Virus and malware removal. Software installation and user training as well as tier 1 help desk services. I performed repairs on student and faculty owned computers. Hard drive recovery/data backup. Virus and malware removal. Software installation and user training as well as tier 1 help desk services.