Experience

Conterra Networks

• United States
• Telecommunications
• 200 - 300 Employee

• Network Technician

  • Mar 2022 - Present



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Enterprise Repair Specialist

  • Sep 2018 - Apr 2020

  Spec I Enterprise Repair Technician • Charlotte, North Carolina Document network support activities. Evaluate and troubleshoot WAN connectivity issues. Evaluate and troubleshoot VOIP Services Evaluate and troubleshoot Transport related issues. Configure and troubleshoot BGP configurations and routing changes. Verify and adjust QOS policies to match customer needs. Troubleshoot network and connectivity problems for users or user groups. Troubleshooting SD-WAN/Velo Cloud… Show more Spec I Enterprise Repair Technician • Charlotte, North Carolina Document network support activities. Evaluate and troubleshoot WAN connectivity issues. Evaluate and troubleshoot VOIP Services Evaluate and troubleshoot Transport related issues. Configure and troubleshoot BGP configurations and routing changes. Verify and adjust QOS policies to match customer needs. Troubleshoot network and connectivity problems for users or user groups. Troubleshooting SD-WAN/Velo Cloud devices. Configuration of SD-WAN/VeloCloud Devices Troubleshooting managed LAN switches Troubleshooting andconfiguring Meraki LAN devices. Troubleshooting and configuring Cisco, Alcatel and Juniper Networking devices. Show less Spec I Enterprise Repair Technician • Charlotte, North Carolina Document network support activities. Evaluate and troubleshoot WAN connectivity issues. Evaluate and troubleshoot VOIP Services Evaluate and troubleshoot Transport related issues. Configure and troubleshoot BGP configurations and routing changes. Verify and adjust QOS policies to match customer needs. Troubleshoot network and connectivity problems for users or user groups. Troubleshooting SD-WAN/Velo Cloud… Show more Spec I Enterprise Repair Technician • Charlotte, North Carolina Document network support activities. Evaluate and troubleshoot WAN connectivity issues. Evaluate and troubleshoot VOIP Services Evaluate and troubleshoot Transport related issues. Configure and troubleshoot BGP configurations and routing changes. Verify and adjust QOS policies to match customer needs. Troubleshoot network and connectivity problems for users or user groups. Troubleshooting SD-WAN/Velo Cloud devices. Configuration of SD-WAN/VeloCloud Devices Troubleshooting managed LAN switches Troubleshooting andconfiguring Meraki LAN devices. Troubleshooting and configuring Cisco, Alcatel and Juniper Networking devices. Show less



Global Linking Solutions, Charlotte, North Carolina

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Network Operations Center Technician

  • Aug 2017 - Aug 2018

  Troubleshoot Data, Voice and Firewall issues. Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Document network support activities. Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems. Troubleshoot network and connectivity problems for users or user groups. Troubleshoot Data, Voice and Firewall issues. Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Document network support activities. Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems. Troubleshoot network and connectivity problems for users or user groups.



Contego Technologies

• Indian Trail, North Carolina, United States

• Field Technician

  • Apr 2016 - Feb 2017

  Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or… Show more Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Show less Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or… Show more Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Show less



Kure Corp

• United States
• Retail
• 1 - 100 Employee

• Purchasing Manager

  • Dec 2014 - Feb 2016

  Represent companies in negotiating contracts and formulating policies with suppliers. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies. Interview and hire staff, and oversee staff training. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. Maintain records of goods ordered and received. Analyze market and delivery… Show more Represent companies in negotiating contracts and formulating policies with suppliers. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies. Interview and hire staff, and oversee staff training. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. Maintain records of goods ordered and received. Analyze market and delivery systems to assess present and future material availability. Resolve vendor or contractor grievances, and claims against suppliers. Inventory control of over 600,000 individual SKU's. Show less Represent companies in negotiating contracts and formulating policies with suppliers. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies. Interview and hire staff, and oversee staff training. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. Maintain records of goods ordered and received. Analyze market and delivery… Show more Represent companies in negotiating contracts and formulating policies with suppliers. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies. Interview and hire staff, and oversee staff training. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. Maintain records of goods ordered and received. Analyze market and delivery systems to assess present and future material availability. Resolve vendor or contractor grievances, and claims against suppliers. Inventory control of over 600,000 individual SKU's. Show less