Daniel Scott
Customer Service Representative IT Tech at Antelope Valley College- Claim this Profile
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Bio
Credentials
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COMP TIA Security +
CompTIADec, 2010- Nov, 2024
Experience
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Antelope Valley College
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United States
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Higher Education
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500 - 600 Employee
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Customer Service Representative IT Tech
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Oct 2017 - Present
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Technical Analyst
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Aug 2012 - Oct 2017
- Managing IT Tickets and assigning tickets to techs for maintenance/troubleshooting.- Maintaining Ticketing/helpdesk system for ITS- Running monthly reports from the helpdesk ticketing system for management.- Research and Purchase Computers, printers, projectors and networking equipment.
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Computer Service Technicain III
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Jul 2009 - Jul 2012
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Front Line Supervisor Avionics Technician (NCO)
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Sep 2001 - Dec 2008
Managing a Team of 3-4 Airman, Test and maintain avionics units and Avionics Test Stations. Supervise the inspections avionics testing and support equipment including TMDE parts. Maintained shop computers and Information Technology Infrastructure. Managing a Team of 3-4 Airman, Test and maintain avionics units and Avionics Test Stations. Supervise the inspections avionics testing and support equipment including TMDE parts. Maintained shop computers and Information Technology Infrastructure.
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Gateway
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United States
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Computer Hardware Manufacturing
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700 & Above Employee
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Sales Associate
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Sep 1999 - Sep 2000
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Education
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University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
Antelope Valley College
Associate of Arts and Sciences (AAS) -
Desert Christian High School
College Prep HS Diploma