Experience

Definitive Technology Solutions

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Senior Purchasing and Warehouse Specialist

  • Nov 2012 - Present



Maple Tavern

• Restaurants
• 1 - 100 Employee

• Service Manager

  • Mar 2012 - Nov 2012

  Assisted General Manager in all bar and front of house operations including coaching staff, providing staff training and creating a positive work environment. In charge of day to day operations including bar inventory, bar operations, bar/store staff. Scheduled weekly staff and maintained positive bar revenue. Improved bar inventory levels by maintaining an average of 22-24% down from 27-29%. Worked with reps daily/weekly to insure prices, relativity of product sold, and planned for upcoming events



Buffalo Wild Wings

• United States
• Restaurants
• 700 & Above Employee

• Service Manager

  • Sep 2007 - Mar 2011

  Assists General Manager in daily operations, finances and management of Buffalo Wild Wings. Provided daily, weekly, monthly and quarterly sales goals/forecasts to meet or exceed budgeted expectations. Executes training on company systems, policies, procedures and guest-focused mission to all employees. Manages all human resources functions including recruiting, training and performance evaluations of team. Conducts daily shift meetings, builds camaraderie, solicit guest and employee feedback for analysis. Motivates team to participate in all company promotions and incentives. Created action plans with managers for their own development and hourly Team Members. Help ensure cost compliance systems and procedures are in place and utilized to full potential. Recognized several staff members for outstanding leadership, customer service, industry leading financial results and operational performance by corporate training manager.



Border Foods

• Assistant General Manager

  • Jun 2005 - Sep 2007

  Oversaw the day-to-day operations of restaurants including customer service, productivity, food and labor cost, inventory control, staffing and training. Implemented training schedules as well as scheduling weekly crew members. Analyzed change order costs, evaluated staff, verified receipt of credits, performed labor costs analysis, and affirmed costs contracts from vendors. Maintained overall responsibility for customer service, sales goals, cost management and kitchen functionality. Recognized as one of Border Food's youngest Assistant General Managers. Held additional responsibility in employee relations, leadership, marketing, and human resources. Trained intensively by Corporate for product knowledge and sales skills.



Target Corporation

• Storeroom Associate

  • Jun 2004 - Jun 2005



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Server / Trainer

  • Jun 2004 - Apr 2005



Chili's Bar & Grill

• Certified Trainer/ Bartender

  • Dec 2001 - Jun 2004