Daniel Scheinert
Operations Support Manager at Surgimate- Claim this Profile
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Bio
Shlomo Rabinowitz
Daniel is a truly committed professional which shows through his work at Surgimate. A skilled trouble-shooter and responsible Operations Support Manager, Daniel is reliable, forward thinking, and an inspiring team player. Most importantly, he is a trustworthy and honest individual and I would recommend him for any business, or project, that requires the very best in software support management and execution.
Emunah Kennard
I have worked with Daniel for nearly 5 years, and from the very beginning I knew he'd go far! From team-mate, to Supervisor, to Manager, Daniel truly goes above and beyond in any role he fills. He is a natural leader and a talented communicator, who is never afraid to step up to a new challenge and take initiative. Through his incredible passion and devotion, Daniel motivates and inspires those around him. He is highly respected and always acts with great professional, yet he remains modest and approachable throughout. With his track record for growth and achievement, and his open mind, I have no doubt Daniel will be a true asset to any company lucky enough to hire him!
Shlomo Rabinowitz
Daniel is a truly committed professional which shows through his work at Surgimate. A skilled trouble-shooter and responsible Operations Support Manager, Daniel is reliable, forward thinking, and an inspiring team player. Most importantly, he is a trustworthy and honest individual and I would recommend him for any business, or project, that requires the very best in software support management and execution.
Emunah Kennard
I have worked with Daniel for nearly 5 years, and from the very beginning I knew he'd go far! From team-mate, to Supervisor, to Manager, Daniel truly goes above and beyond in any role he fills. He is a natural leader and a talented communicator, who is never afraid to step up to a new challenge and take initiative. Through his incredible passion and devotion, Daniel motivates and inspires those around him. He is highly respected and always acts with great professional, yet he remains modest and approachable throughout. With his track record for growth and achievement, and his open mind, I have no doubt Daniel will be a true asset to any company lucky enough to hire him!
Shlomo Rabinowitz
Daniel is a truly committed professional which shows through his work at Surgimate. A skilled trouble-shooter and responsible Operations Support Manager, Daniel is reliable, forward thinking, and an inspiring team player. Most importantly, he is a trustworthy and honest individual and I would recommend him for any business, or project, that requires the very best in software support management and execution.
Emunah Kennard
I have worked with Daniel for nearly 5 years, and from the very beginning I knew he'd go far! From team-mate, to Supervisor, to Manager, Daniel truly goes above and beyond in any role he fills. He is a natural leader and a talented communicator, who is never afraid to step up to a new challenge and take initiative. Through his incredible passion and devotion, Daniel motivates and inspires those around him. He is highly respected and always acts with great professional, yet he remains modest and approachable throughout. With his track record for growth and achievement, and his open mind, I have no doubt Daniel will be a true asset to any company lucky enough to hire him!
Shlomo Rabinowitz
Daniel is a truly committed professional which shows through his work at Surgimate. A skilled trouble-shooter and responsible Operations Support Manager, Daniel is reliable, forward thinking, and an inspiring team player. Most importantly, he is a trustworthy and honest individual and I would recommend him for any business, or project, that requires the very best in software support management and execution.
Emunah Kennard
I have worked with Daniel for nearly 5 years, and from the very beginning I knew he'd go far! From team-mate, to Supervisor, to Manager, Daniel truly goes above and beyond in any role he fills. He is a natural leader and a talented communicator, who is never afraid to step up to a new challenge and take initiative. Through his incredible passion and devotion, Daniel motivates and inspires those around him. He is highly respected and always acts with great professional, yet he remains modest and approachable throughout. With his track record for growth and achievement, and his open mind, I have no doubt Daniel will be a true asset to any company lucky enough to hire him!
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Experience
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Surgimate
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United States
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Software Development
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1 - 100 Employee
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Operations Support Manager
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Aug 2021 - Present
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LightSail Education
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United States
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E-Learning Providers
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1 - 100 Employee
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Support Manager
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Jan 2019 - Jul 2021
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Lead Supervisor
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Apr 2017 - Jan 2019
I work as the lead supervisor managing 5 amazing supervisors, who are responsible for 70 Customer Care agents. I am the systems SME and the operations manager.People Manager – 5 supervisorsCustomer Care Systems SMECall Center Operations Strategy Stretch projects – Customer Care business plansData reporting/analyzingCall Center Productivity and Efficiency
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Supervisor
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Apr 2015 - Apr 2017
I worked as a call center supervisor managing interactions, answering agent questions, handling escalations and workload balancing
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Customer Service Representative
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May 2014 - Apr 2015
I handled incoming and outgoing calls including emails, I worked on a retention campaign as well
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Logistics Coordinator
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Nov 2013 - Apr 2014
Managed BTB international shipments of electronics Managed BTB international shipments of electronics
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Education
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Lev Academic Center (JCT) (Jerusalem college of Technology )
Pre-Engineering -
Saint Louis Community College
Pre-Engineering, 4.0