Experience

EBCONT

• Austria
• Information Technology & Services
• 200 - 300 Employee

• Business Analyst

  • Sep 2021 - Present



ING Austria

• Austria
• Banking
• 1 - 100 Employee

• Senior Process Manager

  • Apr 2018 - Aug 2021

  Squad Online-Banking & App • Business process analysis • Process modeling & documentation • Supporting the implementation of a unified process framework • Data analysis & monitoring of KPIs • Prototyping & customer research • Creation of HTML content for banking and app

• Business Development

  • Sep 2017 - Apr 2018

  • Business lead of the project to digitize customer documents. • Analysis for the introduction of Robotics. • Performing of manual software tests.

• Operations – Mailroom / Investments

  • Sep 2014 - Sep 2017

  • Processing and forwarding of customer documents in daily business. • Archiving of internal documents. • Processing of fonds orders.



City of Vienna

• Austria
• Executive Offices
• 700 & Above Employee

• Bezirksrat / District Representative

  • Nov 2015 - Nov 2020

  • Collecting and processing ideas in cooperation with citizens • Writing press releases and blog articles • Preparing press photos and graphics • Coordination of the district group • Holding open workshops and information evenings • Event organisation • Social media



Desigual

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assistent, Visual Merchandiser

  • Nov 2013 - May 2014



Caritas Austria

• Austria
• Individual and Family Services
• 200 - 300 Employee

• Refugee Advice Center

  • Jul 2013 - Aug 2013

• Zivildienst | Refugee Advice Center, Second-Hand Shop

  • Nov 2012 - Jul 2013



Teubl Handelsgesellschaft mbH

• Austria
• Building Materials
• 1 - 100 Employee

• Merchant (Gartencenterkaufmann)

  • Jun 2011 - Jul 2012

• Merchant (Gartencenterkaufmann)

  • Oct 2008 - Jun 2011