Daniel S.

IT Helpdesk Analyst at Nordic Solutions (Asia) Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Batam, Riau Islands, Indonesia, ID

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Credentials

  • AWS Academy Graduate - AWS Academy Cloud Foundations
    Amazon Web Services (AWS)
    Mar, 2023
    - Nov, 2024
  • EnGenius Certified Security Professional
    EnGenius Technologies
    Jan, 2023
    - Nov, 2024
  • EnGenius Certified Network Specialist
    EnGenius Technologies
    Nov, 2022
    - Nov, 2024
  • EnGenius Certified Wireless Professional
    EnGenius Technologies
    Nov, 2022
    - Nov, 2024
  • EnGenius Network Professional Certificate
    EnGenius Technologies
    Nov, 2022
    - Nov, 2024
  • Belajar Jaringan Komputer untuk Pemula
    Dicoding Indonesia
    Feb, 2023
    - Nov, 2024
  • Belajar Dasar-Dasar DevOps
    Dicoding Indonesia
    Jan, 2023
    - Nov, 2024

Experience

  • Nordic Solutions (Asia) Pte Ltd
    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Helpdesk Analyst
      • Nov 2022 - Present

      My responsibilities here are to monitor all the devices on each of the Client's company. These includes collaborating with the IT Engineers to solve problems related to the Client's company regarding the IT matters. I'm also responsible to update and push any patches on all devices and to check the current status of some of the Client's server every morning. My responsibilities here are to monitor all the devices on each of the Client's company. These includes collaborating with the IT Engineers to solve problems related to the Client's company regarding the IT matters. I'm also responsible to update and push any patches on all devices and to check the current status of some of the Client's server every morning.

  • PT Cicor Panatec Batam
    • Indonesia
    • IT Support Technician
      • Jul 2020 - Feb 2021

      My Job and Responsibilities here are to troubleshoot and resolve any problems regarding the IT Infrastructure in the Company. I am also responsible for creating a Web Based Application called IT Support Request, to help users request support from the IT Team more efficiently. My Job and Responsibilities here are to troubleshoot and resolve any problems regarding the IT Infrastructure in the Company. I am also responsible for creating a Web Based Application called IT Support Request, to help users request support from the IT Team more efficiently.

Education

  • State Polytechnic of Batam
    Associate's degree, Informatics Engineering
    2018 - 2022

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