Experience

Real Estate Investor

• Real Estate
• 300 - 400 Employee

• Real Estate Investor

  • Jan 2020 - Present



Akamai Technologies

• United States
• Software Development
• 700 & Above Employee

• IT Specialist

  • Aug 2018 - Present

  Installed, maintained, upgraded, and configured IBM, Dell, HP, Samsung, Ciarra, and Jabil enterprise and storage servers, all associated middle-ware in LINUX and Windows environments. Supported and monitored Systems by proactively resolving issues and maintaining servers. Resolved hardware problems, improved operations and provided exceptional client support. Coordinated with project management staff on development timelines for future projects. Responsible for the installation and maintenance of DWDM multiplexing systems. Responsible for tracking and updating trouble tickets, work orders and other tasks through completion.



Magellan Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Team Lead Manager

  • Aug 2016 - Jul 2018

  〈 Take incoming calls from providers to check status on medical records such as claims, appeals and authorizations on special programming to verify updates. 〈 Speak to members regarding retention, grievances, benefits and eligibility. 〈 Successfully take crisis calls from member and to provide member with assistance for helping member and requesting nursing assistance to provide members with smooth transaction to non violence or self inflicting damage. 〈 Provide medical information for billing using IP system and networks. 〈 Handle high call volumes at various times to provide accurate information for both medical facilities and eligible members while protecting privacy. 〈 Maintained daily consistency of team of 15 to successfully reach monthly goals



ITTS

• Germany
• Information Technology & Services
• 1 - 100 Employee

• IT Specialist

  • Aug 2012 - Jul 2016

  〈 Installation of Cisco routers and switches 〈 Cabling of Cisco routers, rack and stack 〈 Performed site surveys in all windows platforms and MS office 〈 Split CAT 5 and coax cables 〈 Installation of Cisco routers and switches 〈 Cabling of Cisco routers, rack and stack 〈 Performed site surveys in all windows platforms and MS office 〈 Split CAT 5 and coax cables