Consultant

• Apr 2020 - Present

• Head of Competence Center Process Management: Conception and execution of monthly meetings (~25 students)• Member of the Finance Team/ Controlling Team• Knowledge Management: organizing training courses on the topics of change management, process modeling (BPMN 2.0), process optimization, process automation• Internal project: Improvement and restructuring of internal data landscape through SharePoint• External project: Modeling & digitalization of internal processes using Office 365 and subsequent training for employees (German and English)

Junior Consultant

• Oct 2019 - Apr 2020

• Internal project: Process modeling (BPMN 2.0), process optimization & process automation of internal processes using various MS Office applications, e.g. Excel

Intern

• Oct 2021 - Jan 2022

Working Student

• Mar 2020 - Jul 2021

• Introduction of central CRM tool with subsequent data quality analysis via dashboards, reports in Salesforce• Construction and tracking of a global CRM website using a CMS system (SharePoint)• Research for various topics such as competitive analysis, social media analysis & banking regulatory requirements• Creation of presentations and documents using various MS Office applications for project meetings (German and English) • Introduction of central CRM tool with subsequent data quality analysis via dashboards, reports in Salesforce• Construction and tracking of a global CRM website using a CMS system (SharePoint)• Research for various topics such as competitive analysis, social media analysis & banking regulatory requirements• Creation of presentations and documents using various MS Office applications for project meetings (German and English)

Intern

• Jun 2018 - Sep 2018

• Audit hotel financial statements and revenue reports based on their revenue and expense reports• Independent communication with foreign lawyers and foreign locations• Quality review of individual franchise hotels using waivers in Trueview• Comparison, adaptation and update of model franchise agreements for various countries with subsequent contract summaries in cooperation with corporate counsel • Audit hotel financial statements and revenue reports based on their revenue and expense reports• Independent communication with foreign lawyers and foreign locations• Quality review of individual franchise hotels using waivers in Trueview• Comparison, adaptation and update of model franchise agreements for various countries with subsequent contract summaries in cooperation with corporate counsel

Customer Support Specialist

• Jul 2017 - Dec 2017

• Customer support, Databases, Documentation • Customer support, Databases, Documentation