Experience

NSW Farmers

• Australia
• Public Policy Offices
• 1 - 100 Employee

• Assistan Accountant

  • Nov 2022 - Present



OSMEN OUTDOOR FURNITURE

• Sydney, New South Wales, Australia

• Administration Assistant

  • Jun 2022 - Jul 2022

  • Provide a broad range of administrative and financial support services, including records management, routine correspondence, vendor creation and processing of claims. • Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements to support information flow and informed decision-making. • Monitor, implement and evaluate administrative and financial practices, systems, and procedures to optimise efficiency. • Verify and reconcile incoming claims to be processed. • Assist with updating and maintenance of records and databases, complying with administrative systems and processes to ensure that all information is accurate, stored correctly and accessible. Show less



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Customer Service and Administrative Assistant

  • Aug 2017 - Oct 2021

   Handle customer enquires with excellent customer service in person and over the phone.  Assist customers to find the products, giving advice and guidance on product selections.  Manage customer feedback and complains.  Process cash, card payments and customer refunds.  Check inventory, kitchen supplies and raise purchase order accordingly.  Manage purchase order and match to supplier invoice received.  Update invoice summary spreadsheet for manager to review.  Assist manager to reconcile supplier statement and report variance transactions.  Assist manager with other administrative and data entry task when required. Show less



BIDV (Bank for Investment and Development of Vietnam)

• Vietnam
• Banking
• 700 & Above Employee

• Credit Officer

  • Nov 2013 - Apr 2016

   Handled customer enquiries on loan application with excellent customer service.  Collected customer information to process credit application.  Prepared and accessed customer credit report.  Liaised with head office and customer for seeking approval and handle declined application.  Assisted collection team in collect customer outstanding payment and negotiated payment schedule when required.  Assisted accounts receivable team in allocating ad hoc payment against correct debtor accounts.  Reviewed debtor aging report and provided comments to management.  Maintained customer database. Show less