Director, Marketing and Communications

• Jul 2022 - Present

Director of Marketing

• May 2021 - Dec 2021

Chef Marketing

• Sep 2013 - May 2021

Marketing, Communications, Events, Sponsorships

• 1994 - May 2013

Radio Host - "Spazio ai Giovani Show"

• Sep 2000 - Nov 2008

Radio Host of the weekly show in the Italian language called "Spazio ai Giovani" (Youth Time). Interviews, Music news, Celebrity news, Music, etc... Radio Host of the weekly show in the Italian language called "Spazio ai Giovani" (Youth Time). Interviews, Music news, Celebrity news, Music, etc...

Directeur - Communications, Bureau du Président

• Jun 2005 - Oct 2006

Accountable for the President’s Office internal and external communications for the more than 900 employees. Led different HR related projects and programs. • Created and developed an web based intranet page to enhance the quality of internal communications sent to employees. • Be the company spokesperson for all communications related matter (internal/external) • Established the President’s employee town halls and reorganized them in smaller groups. Outcome: the employees… Show more Accountable for the President’s Office internal and external communications for the more than 900 employees. Led different HR related projects and programs. • Created and developed an web based intranet page to enhance the quality of internal communications sent to employees. • Be the company spokesperson for all communications related matter (internal/external) • Established the President’s employee town halls and reorganized them in smaller groups. Outcome: the employees welcomed this new approach because of the relaxed atmosphere, and helped them to speak out about their true challenges at hand. • Established and led the Social Activity Committee, to plan, organize and execute the company’s annual events. • Successfully completed the lengthy Diversity Report for the Canadian Government. Received a thank you from the Government for completed it in advance accurately.

Assistant-Directeur

• Jun 2001 - Jun 2005

In an ISO-9001 2000 and ITIL environment, ensured management of unionized employees who, in turn, ensured an on-line technical customer service support, for companies who had a contract with us ranging from 100K to 140millions of dollars. • Successfully established the Customer Service Quality Assurance worldwide norm « ISO9001» and received a company wide recognition pour this accomplishment. • Set up the intranet infrastructure which would support the ISO 9001 program and back… Show more In an ISO-9001 2000 and ITIL environment, ensured management of unionized employees who, in turn, ensured an on-line technical customer service support, for companies who had a contract with us ranging from 100K to 140millions of dollars. • Successfully established the Customer Service Quality Assurance worldwide norm « ISO9001» and received a company wide recognition pour this accomplishment. • Set up the intranet infrastructure which would support the ISO 9001 program and back it up with a department wide training. Outcome: employees were correctly using the intranet web site for their quality assurance, which reduced the number of technical calls, and led to a 40% contract hike in the same year. • Ensured employee development and lead them to succeed in their career paths within the company. Outcome: three employees from my team were promoted within the same year. • Set up the IT Quality Assurance norm (ITIL). Outcome: better internal IT practices resulted in concluding a 140million dollar contract with a renowned financial corporation.

Host - The Paparazzi Show

• Sep 1999 - Dec 2000

Host of The Paparazzi Show - a multi-language variety based show. Like the ET of CJNT. Host of The Paparazzi Show - a multi-language variety based show. Like the ET of CJNT.

Reservations Manager

• Jul 1991 - Apr 1994

Manage reservations and bar departments. Manage reservations and bar departments.