Experience

Ninja Excel

• Chile
• E-Learning Providers
• 1 - 100 Employee

• Gerente de Operaciones Centroamérica

  • Jun 2022 - Present

  Revolucionando la capacitación en empresas de Centroamérica y el Caribe.

• Reseller Manager

  • Oct 2021 - Present

  En el canal Reseller, ayudamos a otros negocios de capacitación y e-learning entregándoles una ventaja competitiva en capacitaciones de MS Excel. Mi misión es formar relaciones duraderas e rentables que van creciendo en el tiempo y que potencian a Ninja, tanto como nuestros partners.



EF International Language Centers

• United States
• Higher Education

• Country Product Manager

  • Oct 2019 - Sep 2021

  Responsible for designing and maintaining the university and professional segments' salesstrategies, marketing vision, budget and customer satisfaction. Expected to meet sales targetsof 20%+ growth. -Successfully managed the program through two consecutive external crisis and resultingbudget cuts (social unrest and protests in Chile, COVID-19) -Achieved international accolades for sales growth within EF Languages (December 2019biggest growth vs last year worldwide - 167% up) -Collaborate with Managers, Marketing and Technical Support to develop and implementcomprehensive strategies, systems, metrics, budgets, resource requirements, and actionplans, to grow and support sales revenue targets and future growth targets across thecountry

• Regional Business Manager

  • Oct 2018 - Oct 2019

  Senior position focused on sales growth and streamlining the regional operations in Chile. Tasked with winning market share and budget oversight of 5 business units, with expected sales targets exceeding 15% growth year on year.-Grew sales by 17% in one year, Antofagasta +40% and Viña del Mar +60%-Coached the Office Managers in team leadership, sales strategy, etc, bringing two of theminto upper-management positions-Increased the weight of regional sales from 44% to 53% of the total operation

• Country Product Manager

  • Feb 2016 - Oct 2018

  Responsible for the sales and marketing strategies, budget planning and customer care of thehigh school age segment. Expected to meet sales targets of 20%+ growth as well as assure thesafety of 900+ under age students traveling each year.-Grew sales by 45% in two years, increased group business (B2B/B2G) by 200% in two years-Closed B2G deals with 8 municipalities resulting in $1M+ in revenue and first of it's kindexchange programs for disadvantaged high school students -Coached and promoted 4 sales coordinators to management-level positions-Brought product from the 3rd largest of 4 to the largest in Chile, from 10th largest marketglobally to 3rd in the world - contributing greatly to Chile winning the best performingmarket in the Americas in 2017

• Senior Program Coordinator

  • Mar 2014 - Feb 2016

  Responsible for bringing leads through the sales funnel, with aggressive calling and sellingtargets. Also tasked with advising students after the sale in order to assure an excellentexperience abroad.-40 top performing sales people in EF Languages in 2015 (500+ worldwide)-Additional responsibilities included training staff countrywide in our CRM system and Adobe Connect

• Office Manager

  • Aug 2013 - Mar 2014

  Responsible for all back-end logistics behind the sales operation.-Organized the opening of 2 new EF Offices in Antofagasta and Concepción (IT purchases,deliveries and installations, ISP negotiations, point of contact for all providers) -Created, managed and monitored inventory for all EF Chile -Managed all brochure distribution nationally; control and effectiveness of 40,000+deliveries annually



La Casa Roja Hostel

• Chile
• Hospitality
• 1 - 100 Employee

• Administrator

  • Dec 2012 - Aug 2013

  -Manage all staff including reception, bar, kitchen and cleaning (more than 20 employees in total) -Assure that all problems are resolved including maintanence, reservations and unsatisfied customers -Promote the hostel and ultimately increase profits through recommendations online, word of mouth, appropriate promotions and events, etc -Manage all staff including reception, bar, kitchen and cleaning (more than 20 employees in total) -Assure that all problems are resolved including maintanence, reservations and unsatisfied customers -Promote the hostel and ultimately increase profits through recommendations online, word of mouth, appropriate promotions and events, etc



Sam Marsalli Institute

• Profesor de Ingles

  • Nov 2011 - Jul 2012

  -Improved many post-graduate's market value by furthering their education in the English language. -Devised creative ways of teaching new English students in a classroom setting where Spanish is prohibited. -Improved many post-graduate's market value by furthering their education in the English language. -Devised creative ways of teaching new English students in a classroom setting where Spanish is prohibited.