Junior Software Engineer

• Mar 2022 - Present

Junior Software Developer

• Mar 2021 - Mar 2022

Teaching Assistant

• May 2021 - Feb 2022

At Code Your Future, I am a volunteer teaching assistant supporting the community with their Full-stack curriculum. CYF focuses on helping those from unlikely and disadvantaged backgrounds to achieve their dreams of pursuing successful careers in technology. I feel really passionate about making technology accessible for all and being a part of a movement diversifying the industry. CYF covers an 8-month full-stack web development course covering HTML, CSS, Vanilla JavaScript, React, Node.js, MONGODB, SQL and more, with live classes on weekends (1-full day) and online assignments during the week. In their journey of interrupted lives, unfinished studies and integration challenges, many of these individuals yearn to update their tech skills, but lack learning opportunities. Code Your Future want to change this. Show less

Personal Banker

• Oct 2017 - Mar 2021

- Planning and organising personal diary - Cohering to data protection in line with regulatory compliance - Constantly building and sustaining long lasting business relationships with customers - Analysing customer portfolios to seek new beneficial business opportunities - Self stimulation through KPI’s and self set targets - Preparing presentations to up-skill colleagues on new products and services - Offering servicing support to front of house banking team Show less

Senior Customer Service Advisor

• Aug 2016 - Oct 2017

- Completing transactions efficiently and qualitatively- Providing tailored customer service to each customer- Ensuring each customer leaves completely satisfied- Complying to risk control manuals- Allocating and collecting large amount of cash ensuring no till deficiencies - Ensuring customer contact details and data are enriched

Customer Service Assistant

• Aug 2014 - Aug 2016

- Handling customer enquiries and complaints - Accepted the responsibility of fire/health and safety officer for the branch - Recognition for actively collaborating - Identifying needs of customers and promoting complementary products - Demonstrated excellent communication skills and ability to work effectively in a team - Handling customer enquiries and complaints - Accepted the responsibility of fire/health and safety officer for the branch - Recognition for actively collaborating - Identifying needs of customers and promoting complementary products - Demonstrated excellent communication skills and ability to work effectively in a team