Experience

iCrowdNewswire

• United States
• Information Services
• 1 - 100 Employee

• Account Manager

  • Oct 2021 - Present



MTBC

• Hospitals and Health Care
• 700 & Above Employee

• Client Services Representative

  • Apr 2020 - Oct 2021



Tribe Consulting Ltd

• Canada
• Advertising Services
• 1 - 100 Employee

• Customer Service Specialist

  • 2019 - Mar 2020

  • Manage High Volume of Inbound Calls • Maintaining High Quality of Standards of Services and Performance • Accept payments by credit card and offered self-serve payment solutions after explaining charges on customer bills • Manage High Volume of Inbound Calls • Maintaining High Quality of Standards of Services and Performance • Accept payments by credit card and offered self-serve payment solutions after explaining charges on customer bills



Sybrid Private Limited - A Lakson Group Company

• Pakistan
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Sales Specialist

  • Mar 2018 - May 2019

  • Satisfy the customer queries • Sell various types of insurances policies to the individuals on behalf of insurance companies, including automobiles, home improvement and health insurances • Follow up on regular huddle sessions • Follow up the schedule meeting with clients of Sybrid • Satisfy the customer queries • Sell various types of insurances policies to the individuals on behalf of insurance companies, including automobiles, home improvement and health insurances • Follow up on regular huddle sessions • Follow up the schedule meeting with clients of Sybrid



Pro Global

• United Kingdom
• Insurance
• 200 - 300 Employee

• Collections Specialist

  • Jun 2017 - Jan 2018

  • Negotiated bills with the investors for notes and sales to market delinquent mortgage notes • Meeting the targets within the deadlines • To Fulfill the daily based targets • Build sustainable relationships of trust through open and interactive communication • Meet personal/team sales target and call handling quotas • Provide accurate, valid and complete information by using the right methods/tools • Follow communication procedures, guidelines and policies • Go the extra mile to engage customers • Greet customers warmly and ascertain problem or reason for calling • Build sustainable relationships of trust through open and interactive communication • Manage large amounts of incoming and outgoing calls Show less



Globalcom Solutions, Inc.

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Specialist

  • Feb 2016 - May 2017