Experience

Sport 4 Life UK

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Youth Mentor

  • Mar 2022 - Present



The Ubuntu Collective

• Director

  • Feb 2021 - Present



Rightway Sports Vision

• Joint CEO

  • Sep 2020 - Present



Midland Heart

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Tenancy Service Officer

  • Nov 2020 - Mar 2022

• Customer Service Officer

  • Nov 2016 - Nov 2020



CASTLE VALE COMMUNITY HOUSING ASSOCIATION LIMITED

• Customer 1st Advisor

  • Apr 2016 - Aug 2016



Midland Heart

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Customer Engagement Officer

  • May 2015 - Dec 2015

  To develop and deliver a wide range of opportunities to involvecustomers, this will include Customer (area) Panels, service specificgroups, local Residents Groups.· To be responsible for all aspects of customer involvement within aspecific Neighbourhood management patch.· To provide specialists functions as part of the role in order that wereach under represented groups of customers, this may include youngpeople, people from black & minority ethnic communities and peoplewith additional needs because of disability.· To give advice & support to customers & staff to enable good access tothe full range of customer involvement opportunities.· To support a range of groups, ensure that group work is purposeful andprovides opportunities that have a real impact on services, policies andorganisational decision making.· Ensure that all opportunities are well attended and that involvedcustomers are reflective of Midland Heart’s customer base.· To ensure that the impact that customers make is recorded andevidenced by keeping attendance records, action plans and conductingimpact assessments of events & activities.

• Customer Service Advisor

  • May 2014 - May 2015



Coventry City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Grade 2 Administrator

  • Mar 2012 - May 2014

  I am currently working in the admin team of Children’s Social Care, Referral and Assessment Service. This team is high pressured and demanding which gives me the knowledge and experience and also enables me to understand the work that is carried out by social workers. As I am working in the reception area I am the first point of contact that service users, outside agencies, social workers come in to contact with. I also take referrals which have to be inputted on our in house system (Protocol). Liaise closely with a lot of other agencies and other city councils. General admin duties such as filing, photocopying, faxing etc. I also deal with agency checks which have to be sent out to GP's and medical centers. Assigned a specific day to do cluster work from the BSC Inbox which entails that all Grade 2 work sent into the BSC Inbox must be dealt with the on that day by G2 administrator.



Eversheds

• HR Administrator

  • Sep 2010 - Jul 2011