Experience

S&K Global Solutions, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager of IT Operations

  • Mar 2013 - Present



Metters Industries

• Operating Systems Analyst

  • Apr 2012 - Mar 2013

  •Operations Lead for Engineering wide loaner pool.•Assist with projects vital to the Engineering Directorate including VDI deployment and Server DataMoves.•Lead Technician for entire Engineering Directorate with focus on Mac, Windows both on User andEnterprise levels.

• Field Technician

  • Feb 2012 - Apr 2012

  •Troubleshooted software and hardware issues on Mac and Windows OS environments.•Reloaded and encrypted OS images for different user all across NASA Under ACES contract.•Deployed and refreshed iPhones, iPads, and Blackberry devices while instructing users how tooperate their equipment.



Solerant

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Desktop Support Consultant

  • Aug 2011 - Jan 2012

  Provided field support to non-profit organizations and churches in the Houston area. •Direct technical support to clients in an efficient and professional manner. •Hands-on support with servers, switches, routers and firewalls at multiple locations. •Set up/troubleshoot Mac and Windows desktops and laptops for clients. •Ran media center production rooms including cameras, PowerPoint, and Blue Ray burners for multiple clients. Provided field support to non-profit organizations and churches in the Houston area. •Direct technical support to clients in an efficient and professional manner. •Hands-on support with servers, switches, routers and firewalls at multiple locations. •Set up/troubleshoot Mac and Windows desktops and laptops for clients. •Ran media center production rooms including cameras, PowerPoint, and Blue Ray burners for multiple clients.



Geotrace Technologies Inc.

• United States
• Oil and Gas
• 1 - 100 Employee

• Documentation Specialist

  • Jan 2011 - Aug 2011

  •Completed documentation for over 200 tools that directly assist Geotrace engineers in understanding and efficiently working with the various geophysical programs/software. •Enhanced Geotrace software and created, tested and implemented documentation including summaries, parameters and examples for engineers and clients.

• Intern

  • Aug 2010 - Dec 2010

  •Supported the HPC Datacenter system by administering and maintain various Linux and UNIX servers and tape system, including large Linux cluster configuration and hundreds of terabytes of disk storage. •Repaired equipment, tracked hardware component and data shipping and receiving, prepared incoming data for remote user processing by worldwide Geotrace divisions. •Provided various logistical support functions for remote users, prepared outgoing data for delivery to worldwide divisions and monitored systems to ensure smooth performance.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Apple Campus Representative

  • Aug 2007 - May 2008

  •Promote Apple products to students and faculty at Sam Houston State University. Outstanding Seller Award - Spring 2008 •Promote Apple products to students and faculty at Sam Houston State University. Outstanding Seller Award - Spring 2008