Experience

(IBS-TEC) IBS Technologies

• Pakistan
• Telecommunications
• 1 - 100 Employee

• Business Manager & Communications

  • Feb 2019 - Present

  Data analysis, Resourcing, Sales & Revenue, Recruiter, communication, management... Data analysis, Resourcing, Sales & Revenue, Recruiter, communication, management...



Ovex Technologies Pakistan (Pvt.) Ltd.

• Pakistan
• IT Services and IT Consulting
• 200 - 300 Employee

• Business Sales Executive

  • Jan 2018 - Jan 2019

  B2C, Sales, customer services, customer satisfaction B2C, Sales, customer services, customer satisfaction



National Music Academy

• Australia
• Musicians
• 1 - 100 Employee

• Business Development Manager

  • Nov 2017 - Jan 2018

  Events, Seminars, Musical gathering, Administration, Admissions, Sales, Constultant. Events, Seminars, Musical gathering, Administration, Admissions, Sales, Constultant.



Apeiron.

• Pakistan
• Information Technology & Services

• Management Consultant

  • Jan 2017 - Nov 2017

  Develop customer resolution strategiesHire and train new Call Centre AgentsAssist agents with technological issuesConduct market research to better understand their clienteleDevelop departmental and/or company policies and proceduresProvide expertise in client resolution Develop customer resolution strategiesHire and train new Call Centre AgentsAssist agents with technological issuesConduct market research to better understand their clienteleDevelop departmental and/or company policies and proceduresProvide expertise in client resolution



Gazambo Private Limited

• Business Development/Sales Trainer

  • Apr 2015 - Dec 2016

  Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs, Arranging Demonstrations, Develop relationships with prospective clients, while maintaining existing client relationships, Partner with sales teams to create contract-winning proposals for current and prospective clients, negotiate contract terms with clients and communicate terms to stakeholders, Collaborate with design and production teams to ensure contracted product specifications are executed on-time and as agreed.Analyse day to day needs for training in the sales team. Create training curricula and estimate the budget required to create them. Developed material required for training for example outline, hand-outs, etc. Conduct training sessions for new and current sales personnel. Develop new approaches and techniques for making improvements in training programs. Generate results and measure the performance of trainees after the session. Hire a new sales force. Stay up-to-date with the latest market trends and demands of a corporate sales environment.



Royal Global Solutions

• Team Lead/Supervisor

  • Sep 2014 - Mar 2015

  Develop Staff, Training, Coaching, and Support Staff, Handle escalations, Provide answers and guidance to staff. Leading and Inspire Staff, Communicate company newsAdministration, Leave approvals, Payroll information, AttendanceSelf-Development of Team, Take overflow calls. Develop Staff, Training, Coaching, and Support Staff, Handle escalations, Provide answers and guidance to staff. Leading and Inspire Staff, Communicate company newsAdministration, Leave approvals, Payroll information, AttendanceSelf-Development of Team, Take overflow calls.



Axis Recruitment

• Recruitment Consultant

  • Nov 2011 - Sep 2014

  Negotiating contracts, headhunting using CV database: CV-library, Totaljobs, Monster, Indeed etc. Interviewing and assessing prospective applicants and matching them with vacancies at client companies.Screening candidates and drawing up shortlists of candidates for clients to interview.Organising interviews and selection events. Negotiating contracts, headhunting using CV database: CV-library, Totaljobs, Monster, Indeed etc. Interviewing and assessing prospective applicants and matching them with vacancies at client companies.Screening candidates and drawing up shortlists of candidates for clients to interview.Organising interviews and selection events.



Layzal Tech

• Telesales Representative

  • Jan 2011 - Nov 2011

  Assisting in resolving customer complaints/disputes.Providing information to customers.Monitoring sales performance.Closing sales deals.Keeping a record of calls and relevant details.Updating customer details. Assisting in resolving customer complaints/disputes.Providing information to customers.Monitoring sales performance.Closing sales deals.Keeping a record of calls and relevant details.Updating customer details.



Dyce Technology

• Sales Executive

  • Jan 2009 - Jan 2011

  Cold CallsDemonstrating and presenting products.Establishing a new business.Maintaining accurate records.Attending trade exhibitions, conferences and meetings.Reviewing sales performance.Negotiating contracts and packages. Cold CallsDemonstrating and presenting products.Establishing a new business.Maintaining accurate records.Attending trade exhibitions, conferences and meetings.Reviewing sales performance.Negotiating contracts and packages.