Experience

Sèchey
• United States
• Retail
• Director of Finance And Operations

  • Nov 2022 - Present


Palmetto School of Career Development

• Director/ Chief Financial Officer

  • Feb 2016 - Jun 2022

  • Oversaw the day-to-day operations of a technical school with locations in 6 cities throughout Georgia and South Carolina, serving between 150 and 200 students each quarterly cycle. • Budgeted, tracked, and classified all financial transactions, generating statements for independent auditors during annual GAGAS audits. All audits were passed and have had their results accepted by state and federal regulatory agencies. • Reduced overall company expenses by 26.6% over a two-year period. • Assembled an Operations Manual that instilled a system of consistency in the job performance of current employees and served as the cornerstone for future employee training. • Identified key data metrics and devised mechanisms for tracking those metrics, resulting in an accurate forecast of enrollments (sales) and corresponding cashflow. • Generated procedures for lead/student data tracking through a CRM system that also served as an automated marketing platform. • Increased the efficiency of the daily operations of the sales staff, which stimulated an increase in enrollments (sales) while maintaining a high level of customer service. • Organized the development of new courses and course updates including their submission for approval by state regulatory agencies. • Executed HR duties including staffing for all offices, new and existing employee training, payroll, terminations, and defending the company against UI claims. • Acquired approval for the use of funds from VA Education Benefits (GI Bill) and multiple student loan companies for students across all campuses. • Launched digital marketing campaigns across multiple platforms, including Google Ads and social media. • Directed weekly Board meetings to update ownership on the overall status of the school, timelines for new and existing projects, the company’s financial position, and any other pertinent events that were occurring at the time. • Maintained the company website and served as the in-house IT specialist Show less



Sum of the Parts Engineering Inc.

• Director of Operations

  • Dec 2013 - Jan 2018

  • Co-founded a 3D printing venture that services the North Central Florida area. • Cultivated partnerships with local vendors and evaluated potential areas of growth within the industry. • Maintained the bookkeeping and filing of all taxes, state and federal. • Co-founded a 3D printing venture that services the North Central Florida area. • Cultivated partnerships with local vendors and evaluated potential areas of growth within the industry. • Maintained the bookkeeping and filing of all taxes, state and federal.



Hawkes Learning

• United States
• E-Learning Providers
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2016 - Jan 2016

  Served as a seasonal customer service representative, assisting students that encountered technical difficulties with installing and using the company's software. Served as a seasonal customer service representative, assisting students that encountered technical difficulties with installing and using the company's software.



Gamedayr Media Network, LLC

• United States
• Online Media

• Editor/Writer

  • May 2015 - Jul 2015

  • Monitored and assessed the quality, accuracy, and entertainment value of content for a sports blog with a million page views per month during a transitional period. • Generated long-form articles aimed at improving the site’s SEO ratings for specific, targeted search terms. • Reported breaking news stories and disseminated those stories through multiple social media outlets, with particular attention given to the idiosyncrasies of diverse fan bases. • Monitored and assessed the quality, accuracy, and entertainment value of content for a sports blog with a million page views per month during a transitional period. • Generated long-form articles aimed at improving the site’s SEO ratings for specific, targeted search terms. • Reported breaking news stories and disseminated those stories through multiple social media outlets, with particular attention given to the idiosyncrasies of diverse fan bases.



NeuroNet Learning

• Operations Manager

  • Dec 2010 - May 2015

  • Coordinated the development and release of new software with the CTO, contractors, graphic designers, and suppliers under the cost constraints of a startup environment. • Oversaw the enrollment process for new accounts and served as the primary client services contact for both large, school-wide accounts as well as individual customers. • Implemented and administered monthly online courses that generated over $100,000 in revenue and were approved for Continuing Education Units by ASHA and AOTA. • Developed and refined successful business processes key to the company’s growth. • Managed inventory and fulfilled orders for domestic and international sales. • Resolved customer service issues and inquiries with a high level of satisfaction. • Generated monthly financial statements to audit spending and project revenue. • Tracked and reconciled both accounts receivable and accounts payable. • Forecasted the effects of potential pricing model changes on future sales. • Instituted a company-wide organizational process for shared files and backup drives. • Built relationships with key accounts by providing superior, timely customer service. • Anticipated the needs of existing clients and identified potential areas for sales growth. • Distributed leads to the appropriate sales contact based on region and type of inquiry. Show less



CMS Mechanical Services

• United States
• Facilities Services
• 1 - 100 Employee

• Dispatcher

  • May 2009 - Oct 2010

  • Prioritized and scheduled service calls for a workforce of 8 to12 technicians, on a daily basis, in multiple regions throughout the Southeast. • Corresponded with customers and vendors to ensure quality service was provided in a timely manner and to foster a stronger relationship with the customer base. • Orchestrated the allocation of labor and materials in territories that averaged $360,000 per month in revenue at over 49% gross margin. • Prioritized and scheduled service calls for a workforce of 8 to12 technicians, on a daily basis, in multiple regions throughout the Southeast. • Corresponded with customers and vendors to ensure quality service was provided in a timely manner and to foster a stronger relationship with the customer base. • Orchestrated the allocation of labor and materials in territories that averaged $360,000 per month in revenue at over 49% gross margin.



Orkin Pest Control

• Environmental Services
• 1 - 100 Employee

• Termite Technician

  • May 2007 - Feb 2008

  • Managed a variety of commercial and residential customers, both new and preexisting. • Improved service on vital commercial accounts, strengthening the relationships with those customers. • Awarded highest commendation possible from corporate quality control for my work. • Managed a variety of commercial and residential customers, both new and preexisting. • Improved service on vital commercial accounts, strengthening the relationships with those customers. • Awarded highest commendation possible from corporate quality control for my work.