Campus safety officer

• Jun 2021 - Present

Asset Protection Specialist

• Aug 2020 - Jun 2021

Asset Protection Specialist

• Apr 2019 - Aug 2020

Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. • Detect, deter and/or detain external theft suspects• Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft• Monitor large shrink areas in stores• Report incidents to the asset protection manager• Support customer and associate relations through communication and training• Provide credible court testimony• Identify areas of high theft• Verify compliance with corporate policies• Promote and follow company initiatives

Assistant Store Manager

• Jan 2017 - Apr 2019

• Lead sales floor activities associated with servicing clients• Responsible for achieving store sales plan. • Onboarding, training and supervision of cashiers and all front-end help• Primary owner of receipt surveys and mystery shops• Lead/Direct/Coach Furniture Lead and furniture sales team• Performs scheduling and HR functions in Store Leaders absence• Responsible for Haz Mat, defectives & damaged compliance • Price changes, signage and mark-downs• Cross-trained in all areas of the store

Self Employed

• Sep 2013 - Dec 2016

Department Manager

• Nov 2004 - Jun 2013

Receiver, Dairy Department Manager., 4th Key Supervisor, Center Store Manager• Completed store operational requirements by scheduling and assigning employees; following up on work results• Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results• Achieved financial objectives by preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions• Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements• Ensured availability of merchandise and services by approving contracts; maintaining inventories• Adhering to pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying market trends• Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios• Maintained the stability and reputation of the store by complying with legal requirements• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures• Contributes to team effort, by accomplishing related results, as needed

Department Supervisor

• Jun 1990 - Oct 2004

Presidents Award for Customer Service (50 perfect secret shops)Dairy Department Manager, Night Crew Supervisor, and Cashier.