Experience

Department for Correctional Services

• Australia
• Government Administration
• 200 - 300 Employee

• Operational Support and Performance Officer

  • Sep 2019 - Present

  • Administering, coordinating and maintaining the incident management system and other relevant databases and systems.• Recording, extracting and analysing information/data and preparing regular and ad hoc reports.• Providing process and procedural advice to internal stakeholders in relation to incident management.• Deliver training to Incident Administration Officers as to their responsibilites and the use of the EIRS reporting system.• Undertaking administrative functions to support the visitor restriction system.• Undertaking minor projects• Preparing general administrative correspondence and reports.• Coordinating and administer requests from sites for approval under the schedule of delegations.• Coordinating and administering the destruction of seized electronic contraband.• Responding to general enquiries and request for information.• Providing general administrative support to the Operational Support and Performance Branch. Show less

• Information Management Officer

  • Feb 2018 - Sep 2019

  • Providing reception phone services• Providing staff with records management advice and assistance• Creation, retrieval and return of files• Classification and capture of records• Record sentencing and archiving• Procurement and Invoicing• Management of central office confidential bins• Identifying and correcting errors and duplications of information within the Justice Information System• Systems support and assistance for records management products (Recfind/Ironmountain)• Data entry and general office duties• Simple system administration and data cleanup• Maintaining the Departmental generic email account• Identification of organizational recordkeeping risks and maintenance of associated risk register.• Training staff in the use of records management software• Department for Premier and Cabinet telecommunications liason officer Show less

• Administrative Officer - Freedom of Information

  • 2017 - 2018

  • Updating, maintaining and creating files on the RecFind Records management System.• Entering data onto the Freedom of Information System (FOIMS)• Completing Time in Custody reports for the Department of Public Prosecutions (DPP) • Processing requests from Centrelink on daily admissions and discharges• Processing requests for the Child Support Agency • Acknowledging and responding to routine correspondence and enquiries from members of the public and non-government organisations.• Providing clerical and administrative support to other areas of the Governance & Executive Support Branch including Victims Services and the Director. • Collating victim contact details and adding them to victim of crime electronic records.• Sorting, updating and maintaining victim records.• Researching and collating data on homicide victims for submission to the Attorney General’s Department.• Department for Premier and Cabinet telecommunications Liason Officer Show less

• Customer Service Officer

  • Nov 2014 - 2018

  • Mail distribution and registry• Arranging couriers• Providing reception phone services• Preparing offender records for the conversion to digital images• Operating digital imaging equipment• Servicing requests from DCS staff for microfilmed and/or digital archived offender records• Creation and management of Recfind 6 file dockets• Procurement and Invoicing• Identifying and correcting errors and duplications of offender ID numbers within the JIS system• Assisting the public with Search and Discovery applications and the viewing of historical records• Data entry and general office duties• Maintaining the DCS generic email account• Department for Premier and Cabinet telecommunications Liason Officer Show less