Experience

Archax

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Product Owner

  • Nov 2021 - Present

  • Product Owner with specific responsibility for low-latency OMS and Middleware teams of the ACE platform which supports trading of Cryptocurrencies and Tokenized Assets (Equity and Debt).• Projects driven in the course of my role include API Management and Analytics, Broker-specific Functionality, Horizontal Scaling of the OMS, Industry-standard logging, and refactoring of the instrument database.• Chair of the Agile Working Group which brought together leaders from across the firm to drive the adoption of best practices such as synchronized sprints and cross-functional teams working on specific projects.• Active member of the FIX Digital Assets Working group.• Authored v1.0 FIX Specification for the ACE platform.



MarketAxess

• United States
• Financial Services
• 700 & Above Employee

• Product Owner (MarketAxess Match)

  • Dec 2019 - Oct 2021

  • Agile Product Owner for the MarketAxess Match Platform which provides STP for Repo and Cash bond trade pre-settlement confirmations and allocations.• Acting as an SME on trading technology best-practice for an off-shore development team of 6, oversaw design and successful production delivery of new application features for the MarketAxess Match platform. • Projects include greenfield design of post-trade allocations workflow, new API design, transition to micro-service architecture and successful introduction of a new 'per-counterparty' custom matching model.• Worked closely and cordially with business development team, internal stakeholders and clients to gather and document requirements in a clear and ordered manner in JIRA.• Continued to work with the FIX Working Group for Repo on the representation of Repo Allocations and Repo Lifecycle events.• Regularly authored a large number of internal documents to provide a single resource for training, presentation resources, specification documents, and business updates in Confluence.• Worked as a hands-on point of technical escalation for technical support and FIX integration teams (FIX, Linux, SQL).

• Implementation Specialist

  • Nov 2017 - Nov 2019

  • Senior team member and SME covering FIX on-boarding for the MA bond tradingplatform, Market Data and Trax APA and ARM multi-asset reporting services.• Successfully certified and migrated 10 member firms of the Trax Matchcommunity from xml gateway to FIX5.0SP2, using new certification plansauthored to provide more clarity.• Active member of the FIX Protocol Repo working group.• Escalation point for first-line support teams on all production APA FIX queries andwithin the Integration team for post-trade FIX implementation queries.• Authored 40+ internal documents relating to operational procedures, networktools, FIX to JMS translation, DR testing and new MA release functionality.• Wrote and maintained scripts in Bash/Awk to enable efficient search of FIXmessages across load-balanced FIX architecture.• Successfully lead the production implementation of the EMAX (e-mail to Axe)service on the MA platform.• Drove EMAX product improvements with thoroughly documented proposals whichonce developed substantially increased the systems scalability and increasedtrading opportunities for MA trading participants.• Mentored several new hires successfully through training sessions, buddying andtargeted documentation.• Formed very strong trust relationships with internal clients and technical teamswithin MA and Trax.



Fidessa

• United Kingdom
• Software Development
• 400 - 500 Employee

• Connectivity Delivery Manager

  • Jan 2014 - Oct 2017

  • Hands-on delivery management of new and existing FIX connectivity and integration requests from Fidessa Buy-side clients using the Minerva Enterprise OMS, Buy-side Workstation EMS, AMS (Affirmation Management Service) and Fidessa Buy-side RFQ service.• Provision of customised installations and documentation of integration solutions for FIX connectivity to third-party destinations such as ITG Posit Darkpool, Liquidnet, MarketAxess, Tradeweb, Bloomberg and RFQHub.• Successfully migrated 70+ brokers from Reuters to Fidessa Express for a very large asset manager (Project Lazer).• Successfully migrated 50 brokers from Cameron FIX to Fidessa XPO (native Fidessa connectivity application).• Successfully integrated prestigious Buy-side’s in-house OMS with Buy-side Workstation via FIX.• 2nd line escalation point for connectivity related queries from buy-side production support team. • Re-wrote the suite of XPO v14.1 configuration bash scripts to allow run-time configuration rather than install-time configuration, considerably simplifying setup and troubleshooting.• Re-engineered the XPO message customisation logic to drastically reduce the configuration required by clients within Minerva, compared to the standard model.• Authored a number of Shell and Python scripts to improve and automate the monitoring and triage of the XPO environment.• Production and out-of-hours support of the Fidessa XPO hosted connectivity environment running on Linux.• Introduced improved workflow for on-boarding of new connections via the Footprints issue tracking system, increasing accountability and providing an improved accessible knowledge base.• Authored 50+ wiki pages for the benefit of the buy-side operations teams covering Configuration, Install guides and System topologies.



TS Imagine, formerly TradingScreen

• United States
• Financial Services
• 1 - 100 Employee

• Production Services Analyst

  • Jan 2012 - Jan 2014

  • Production systems management, troubleshooting, capacity planning and monitoring for the entire range of Tradingscreen server-side applications including the Galaxy fixed income platform, real-time pricing and Onetick charting infrastructure.• Responsible for hands-on triage during incident management, documentation of issues and subsequent root cause analysis.• 2nd line support for application and FIX connectivity issues escalated by support team.• Designed, documented and tested Tradingscreen’s global production DR solution in the case of complete loss of primary services in New York datacentre.• Wrote automation scripts in Ruby and Bourne shell for application rollout, upgrade and expansion of Tradingscreen’s next generation FIX infrastructure.• Wrote automation script to fully control the global Tradingscreen FX trading plant.• Wrote FIX log parser in Bash to provide at-a-glance key statistics and information to support and on-boarding team such as clients, per client order numbers, executions, session timing etc.

• Senior Application Support / FIX On-boarding

  • Dec 2007 - Dec 2011

  • Introduced new FIX on-boarding workflow for EU and US teams resulting in vastly increased efficiency, accountability and a much reduced incidence of setup error.• Ranked EU support team MVP.• Developed training resources and mentored new members of the support team.• 1st and 2nd line support and troubleshooting for multiple products developed by the firm, principally including the Java-based Tradesmart EMS, FIX connections inbound and outbound, FTP file servers, pricing feeds from vendors and product data.• Principle lead for FIX onboarding for FX streaming, Equities and Derivatives clients.• Principle project lead for new connectivity requests and addition of functionality to the application such as the addition of exchanges, Hercules/Jasdaq merger and FX support on client OMS connections.• Creation of technical training documents for junior members of staff in Support and Implementation teams.• Developed Shell scripts in bash to automate the production change process and morning pricing server checks• Account management for Australian clients – taking requirements for system improvement, client site visits, request for repeat business, extended training, longer term pro-active administration projects to ensure client satisfaction.• Support lead in times of serious outage, ensured speedy resolution of large issues via triage, optimal communication between global specialists, internal stakeholders and clients.• Support of Japanese clients in Japanese via e-mail and over the telephone.• Certification and upgrade of XML files supporting algo trading. • Developed new on-boarding process, succeeded in markedly reducing on-boarding issues and increased transparency.