Daniel Johnson, MBA
Customer Experience Coordinator/Key Carrier at T.J. Maxx- Claim this Profile
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Bio
Experience
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T.J. Maxx
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Retail
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1 - 100 Employee
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Customer Experience Coordinator/Key Carrier
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Jun 2022 - Present
• Role model great customer service to customers. • Train and coach associates on customer service while talking about the benefits of the t.j.x credit card. • Create fun games monthly to keep associates on the front end motivated to sign up new customers for the t.j.x credit card. • Schedule breaks for associates weekly. • Communicate effectively with management and associates when addressing priorities. • Acts as Manager on Duty. • Ensure opening/closing procedures were executed by following the company guidelines. • Ensure the store team executed daily tasks and activities for the store. Show less
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Indiana Institute of Technology
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Higher Education
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400 - 500 Employee
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Fitness Center Operations Intern Manager
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Nov 2017 - May 2022
• Assisting the Assistant Director of Recreation and Varsity Esports in general operations. • Actively manage and supervise 13 employees daily and creating their schedules weekly. • Interacting with community customers, athletes, and students, who are seeking information about fitness equipment, fitness classes, and other subjects. • Assisting the Assistant Director of Recreation and Varsity Esports in general operations. • Actively manage and supervise 13 employees daily and creating their schedules weekly. • Interacting with community customers, athletes, and students, who are seeking information about fitness equipment, fitness classes, and other subjects.
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Adderley Physiotherapy
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Nassau, New Providence, The Bahamas
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Physical Therapist Assistant
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Jul 2018 - Aug 2018
• Learned different stretches and exercises provided for each individual patient. • Gained a lot of knowledge and information on different muscle injuries from athletes. • Understood correct progression, they would need to get back to full recovery. • Learned different stretches and exercises provided for each individual patient. • Gained a lot of knowledge and information on different muscle injuries from athletes. • Understood correct progression, they would need to get back to full recovery.
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Ministry of Youth
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Bahrain
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Spectator Sports
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100 - 200 Employee
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Assistant Baseball Coach
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May 2015 - Aug 2018
• Ensured that the players, equipment, and facilities were well-prepared and organized. • Trained, supervised, and guided youth athletes with excellent leadership and communication skills. • Ensured that the players, equipment, and facilities were well-prepared and organized. • Trained, supervised, and guided youth athletes with excellent leadership and communication skills.
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National Insurance Board of Nassau, Bahamas
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Nassau, New Providence, The Bahamas
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National Insurance Board Accountant Assistant
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Jun 2012 - Jun 2015
• Maintained and organized records of invoices, payments, and transactions. • Assisted others by phone or in person. • Took notes of important details and messages. • Maintained and organized records of invoices, payments, and transactions. • Assisted others by phone or in person. • Took notes of important details and messages.
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Education
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Indiana Institute of Technology
Master of Business Administration - MBA -
Indiana Institute of Technology
Bachelor of Science - BS