Daniel Johnson, MBA

Customer Experience Coordinator/Key Carrier at T.J. Maxx
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Contact Information
us****@****om
(386) 825-5501
Location
Zionsville, Indiana, United States, IN

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Experience

    • Retail
    • 1 - 100 Employee
    • Customer Experience Coordinator/Key Carrier
      • Jun 2022 - Present

      • Role model great customer service to customers. • Train and coach associates on customer service while talking about the benefits of the t.j.x credit card. • Create fun games monthly to keep associates on the front end motivated to sign up new customers for the t.j.x credit card. • Schedule breaks for associates weekly. • Communicate effectively with management and associates when addressing priorities. • Acts as Manager on Duty. • Ensure opening/closing procedures were executed by following the company guidelines. • Ensure the store team executed daily tasks and activities for the store. Show less

    • Higher Education
    • 400 - 500 Employee
    • Fitness Center Operations Intern Manager
      • Nov 2017 - May 2022

      • Assisting the Assistant Director of Recreation and Varsity Esports in general operations. • Actively manage and supervise 13 employees daily and creating their schedules weekly. • Interacting with community customers, athletes, and students, who are seeking information about fitness equipment, fitness classes, and other subjects. • Assisting the Assistant Director of Recreation and Varsity Esports in general operations. • Actively manage and supervise 13 employees daily and creating their schedules weekly. • Interacting with community customers, athletes, and students, who are seeking information about fitness equipment, fitness classes, and other subjects.

  • Adderley Physiotherapy
    • Nassau, New Providence, The Bahamas
    • Physical Therapist Assistant
      • Jul 2018 - Aug 2018

      • Learned different stretches and exercises provided for each individual patient. • Gained a lot of knowledge and information on different muscle injuries from athletes. • Understood correct progression, they would need to get back to full recovery. • Learned different stretches and exercises provided for each individual patient. • Gained a lot of knowledge and information on different muscle injuries from athletes. • Understood correct progression, they would need to get back to full recovery.

    • Bahrain
    • Spectator Sports
    • 100 - 200 Employee
    • Assistant Baseball Coach
      • May 2015 - Aug 2018

      • Ensured that the players, equipment, and facilities were well-prepared and organized. • Trained, supervised, and guided youth athletes with excellent leadership and communication skills. • Ensured that the players, equipment, and facilities were well-prepared and organized. • Trained, supervised, and guided youth athletes with excellent leadership and communication skills.

  • National Insurance Board of Nassau, Bahamas
    • Nassau, New Providence, The Bahamas
    • National Insurance Board Accountant Assistant
      • Jun 2012 - Jun 2015

      • Maintained and organized records of invoices, payments, and transactions. • Assisted others by phone or in person. • Took notes of important details and messages. • Maintained and organized records of invoices, payments, and transactions. • Assisted others by phone or in person. • Took notes of important details and messages.

Education

  • Indiana Institute of Technology
    Master of Business Administration - MBA
    2020 - 2022
  • Indiana Institute of Technology
    Bachelor of Science - BS
    2017 - 2019

Community

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