Experience

Perch Wealth
• United States
• Investment Management
• 1 - 100 Employee
• Appointment Setter

  • Mar 2023 - Present

RocketLevel
• United States
• Advertising Services
• 1 - 100 Employee
• Sales Development Representative

  • Jul 2022 - Dec 2022


AT&T

• United States
• Telecommunications
• 700 & Above Employee

• • Dec 2021 - Jun 2022

  In this position, the main responsibility is of a supervisor to manage operations and oversee the overall quality of calls being answered by our sales executives. The tasks usually involve keeping track of sales closed by the end of the day, end of the week, and eventually the end of the month. being able to take over the call when customers are asking for a supervisor's help is also included in the job description.

• • Nov 2020 - Dec 2021

  I answer inbound calls coming from our customers regarding various concerns regarding billing, technical, payments, and sales. In this position, we were trained how to provide both a good customer service experience and also have the ability to upsell our most relevant products.



United Wil Manpower and Allied Services Inc.

• Human Resources Staffing

  • Mar 2020 - Nov 2020

  The role includes being able to verify if the time stamps claimed by employees to have been working on a specific area are accurate, this involves having to call multiple partnered locations and know people in control of time keeping on those locations for the verification of documents, these same documents are later processed to create the total hours worked for an employee to determine if there are charges for late instances, absences or infractions done on the locations assigned to them. Coordinating with field supervisors also ensures that the quality of the workforce that I would be part of choosing is delivering the expected quality that the company requires. Show less