Daniel Taylor
Talent & Learning Manager III at ZoomInfo- Claim this Profile
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Bio
Credentials
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Negotiation Masterclass with George Kohlrieser
WOBIFeb, 2022- Nov, 2024 -
Talent Strategy Masterclass with Lynda Gratton
WOBISep, 2021- Nov, 2024 -
ZoomInfo Recruiting Certification
ZoomInfoApr, 2021- Nov, 2024 -
ZoomInfo Operations Certification
ZoomInfoFeb, 2021- Nov, 2024 -
ZoomInfo Marketing Certification
ZoomInfoJan, 2021- Nov, 2024 -
ZoomInfo Sales Certification
ZoomInfoJan, 2021- Nov, 2024 -
Elearning Essentials: Storyboarding
LinkedInJun, 2020- Nov, 2024 -
Flipping the Classroom
LinkedInJun, 2020- Nov, 2024 -
Prospect: Build a Qualified Pipeline, 3-Course Series
Victory LapJun, 2020- Nov, 2024 -
Certified Title IX/VAWA Investigator
trainEDMay, 2020- Nov, 2024 -
Professional Selling Skills 6
Miller Heiman GroupMay, 2019- Nov, 2024
Experience
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ZoomInfo
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United States
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Software Development
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700 & Above Employee
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Talent & Learning Manager III
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Apr 2022 - Present
I lead Performance Management and Leadership Development at ZoomInfo alongside a team of amazing colleagues as well as consulting with different parts of the business to support their people development.
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Talent & Learning Manager II
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Sep 2021 - Apr 2022
* administrator for performance management * facilitator for onboarding, skills trainings, and leadership development courses
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Learning & Development Manager
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Jan 2021 - Sep 2021
* Trained ZoomInfo customers on products and best practices* Discovered unique use cases and dynamically changed presentations to address their use and pain points* Researched accounts to prepare presentations to meet their industry and ideal customer* Created custom training videos for customers* Created Quick Reference Guides for platform features
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Westmont College
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United States
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Higher Education
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300 - 400 Employee
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Instructor, Seminars on Conflict Resolution and Learning Strategies
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Aug 2017 - Dec 2020
Taught First Year Seminar courses on Conflict Resolution and Learning Strategies for Success in College
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Assistant Director of Residence Life
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Jun 2017 - Dec 2020
Primary communication and planning liaison between Residence Life and IT, Conference Services, Housing, and Facilities, handling all major facility-related situations. Project manager for minor building renovations. Planned and led all aspects of the residential program for immersive learning summer program. Supervised staff in housing operations. Managed organizational and logistical details for apartment complex. Responsible for all aspects of wilderness-based leadership trip for 55 people for 5 days in the Sierras. Assisted in the supervision of staff, taught classes, developed trainings, supported the Director in management of the department. Led training and programmatic assessment efforts.* Developed training programs for operations and immersive learning staff* Received strong annual performance reviews for leadership, outstanding communication, and creative problem-solving* Taught classes on creativity, report writing, diversity and inclusion, self-care, setting boundaries, leadership theory, conflict resolution, mediation, confrontation, the Enneagram, and CliftonStrengths* Helped on-board new staff* Commended by both students and colleagues for transformative teaching and high-impact trainings* Built strong partnerships with multiple departments on campus, allowing for greater efficiency and more effective work
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Director of Residence Life, Interim
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Jan 2020 - May 2020
Responsible for department of 47 staff members. Planned and led in-person and remote training sessions. Planned professional development opportunities, facilitated strategic planning. Coordinated responses for mental health crises and policy violations. Responsible for operating budgets and staff hiring and on-boarding.* Identified and assessed training needs and led assessment of strategic priorities* Presented workshops, training modules, led remote meetings, directed priorities for the department* Collaboratively planned and facilitated learning mini-conference for Westmont and UC Santa Barbara professional staff* Celebrated for adaptability and solid decision-making in responding to a wide variety of situations for the division* Noted for effective leadership and outstanding communication by supervisors* Led and collaborated with cross-functional teams, using communication strengths to build support and drive effectiveness* Helped draft and coordinate institutional response for COVID19* Presented workshops on racial equity and diversity
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George Fox University
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United States
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Higher Education
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700 & Above Employee
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Area Coordinator
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Nov 2015 - Feb 2016
Responsible for training in leadership development, supervising, and supporting staff of 10. Managed diverse housing area of 170 students in apartments and houses. Planned and led trainings. On-call to handle student conflict, crises, questions, and maintenance concerns. * Celebrated for high-impact training and mentoring that integrated insights from the Enneagram and CliftonStrengths * Noted for ability to quickly learn and effectively execute new duties * Planned and executed well-received programs * Planned and collaboratively led staff trainings on conflict, communication, and mediation
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Wheaton College
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United States
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Higher Education
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700 & Above Employee
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Residence Director, Fischer Hall
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Jul 2010 - Jun 2013
Responsible for the hiring, on-boarding, leadership development, and evaluation of staff of 16. Managed diverse living area of 600. Trained and coached staff in operational logistics, leadership development, and resolving conduct, care, crisis, and mediation situations. Directed and delegated all administrative tasks within the hall, including budget oversight.* Celebrated in staff and supervisor evaluations for skills in leadership, training, teaching, mediation, care, and crisis triage* Successfully designed and led trainings to on-board new staff and more effectively teach leadership skills* Reduced hiring process by 40 person-hours, while improving its effectiveness* Crafted innovative, experiential-based trainings* Creatively wrote, edited, and published staff and building manuals, training materials, on-line surveys, and check-out instructions* Wrote departmental mission, vision, and learning outcomes collaboratively * Designed surveys for assessing program effectiveness
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Residence Director, Apts & Houses
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Jul 2009 - Jul 2010
Responsible for the hiring, training, leadership development, and evaluation of 7 professional staff. Managed area of 720 students. Responsible for training and coaching staff in handling conduct, care, crisis, and mediation situations. Planned and facilitated trainings and events.* Successfully pioneered a new position that better implemented departmental mission * Increased staff engagement, professionalism, and effectiveness with job functions* Noted on performance appraisal for creating and executing the creative institution-wide Intentional Living Idea Fair* Reduced expenses and increased accessibility by leading a department-wide change in procedures
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Assistant to Director of Residence Life
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Jul 2008 - Jul 2009
Responsible for supporting the Residence Life department and the interim Vice President of Student Development. Collaborated with cross-functional teams to resolve student, facility, and safety issues. Responsible for administrative and operational support to the department. Served as the point person for intra- and inter-departmental communication. * Effectively responded to crises and actively participated in crisis and disaster planning* Celebrated in supervisor and staff evaluations for creative problem-solving and effective administrative support
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Maintenance Assistant
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2007 - 2008
Responsible for general maintenance including heating and cooling, ceiling tile replacement, cleaning, Christmas decorating, shredding confidential documents, processing mail, depositing cash and check revenue, and snow removal. * Quickly learned new tasks and gained familiarity and appreciation for general building maintenance needs Responsible for general maintenance including heating and cooling, ceiling tile replacement, cleaning, Christmas decorating, shredding confidential documents, processing mail, depositing cash and check revenue, and snow removal. * Quickly learned new tasks and gained familiarity and appreciation for general building maintenance needs
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Shelter Care
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Middleton, MA
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Advocate Counselor
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Jan 2002 - Jun 2004
Supervised 25 juvenile males under the Department of Youth Services. Contributed opinion in sentencing decisions. Responded to behavioral and mental health crises. Coached youth on behavior, handling conflict, social pressure, and decision-making. * Was the preferred substitute for teaching classes and tutoring students * Celebrated in performance reviews for developing trainings on social skills and team building Supervised 25 juvenile males under the Department of Youth Services. Contributed opinion in sentencing decisions. Responded to behavioral and mental health crises. Coached youth on behavior, handling conflict, social pressure, and decision-making. * Was the preferred substitute for teaching classes and tutoring students * Celebrated in performance reviews for developing trainings on social skills and team building
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Stoneham & Lexington School Districs
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Stoneham & Lexington, MA
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Substitute Teacher
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Sep 2001 - Jan 2002
* Taught all grade levels and all subjects: kindergarten through 12th grade * Improvised lesson plans and navigated new environments without guidance * Learned to control classrooms to assure students completed assigned work * Taught all grade levels and all subjects: kindergarten through 12th grade * Improvised lesson plans and navigated new environments without guidance * Learned to control classrooms to assure students completed assigned work
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Education
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2004 - 2007
Trinity International University
Master of Divinity (M.Div.), Unofficial Concentration in Cultural Studies -
2013 -
Center for Conflict Resolution
Certificate for 40 hrs Mediation Skills Training -
2001 - 2001
Enforex Spanish Language School, Madrid, Spain
Certificate -
2001 - 2001
Estudio Sampere, El Puerto de Santa Maria, Spain
Certificate -
1997 - 2001
Gordon College
Bachelor of Arts (B.A.), Philosophy and Music (French Horn)
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