Daniel Robles

Systems Administrator at Landmark Bank N.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area
Languages
  • English -
Skills

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Bio

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Credentials

  • Microsoft Certified Systems Administrator (MCSA)
    Microsoft
    Jan, 2017
    - Nov, 2024
  • A+
    CompTIA
    Jan, 2005
    - Nov, 2024
  • Network+
    CompTIA
    Jan, 2005
    - Nov, 2024
  • Security+
    CompTIA
    Jan, 2005
    - Nov, 2024
  • Secret Security Clearance (Inactive)
    US Department of State

Experience

  • Landmark Bank N.A.
    • United States
    • Banking
    • 1 - 100 Employee
    • Systems Administrator
      • May 2015 - Present

      Manage IT infrastructure, networking and security. Support to 60 end-users located across six South Florida branches locations. Monitor, troubleshoot and optimize resources within a Windows-based environment that operates Citrix Xen Center VM. Use financial-industry specific applications including Fiserv and Premier Teller. Report directly to the CTO. • Manage and troubleshoot Windows Server Update Services WSUS for patch deployment • Manage and setup auditing on the Dell EMC Server Array that uses Netwrix monitoring • Create, modify, and monitor Group Policy Objects (GPO) on all servers and workstations • Create, deploy, backup and monitor virtual servers, all of which use Veritas • Manage and configure Exchange Server 2007 on a DAG Server Cluster • Maintain and backup MS-SQL Server 2008 • Use Watchguard virtual firewall to monitor traffic and troubleshoot connectivity • Configure and monitor the Fortinet virtual firewall; create and modify new firewall rules • Use SolarWinds to ping servers and generate an automate email alerts as needed • Use Symantec Ghost to image workstations & servers; Create ghost backups via Symantec • Configure, monitor and deploy Symantec Endpoint Protection Show less

  • USCIS
    • Oakland Park, FL
    • Deskside Server Manager
      • Mar 2012 - May 2015

      Troubleshot, resolved and documented 50 weekly tier 2 & 3 support tickets using LANDesk. Resolved issues related to AD lockouts, password resets and others. Coordinated with the Network Team to resolve connectivity issues and the Deployment Team on workstation refreshes. Troubleshot printers, laptops, desktops, web applications and proprietary software. • Used Remedy to log helpdesk tickets, interactions, and resolutions • Authored self-service content to both address common issues and document process • Managed and monitored all backups using Dell Powervault and Symantec Backup Exec. • Coordinated with Iron Mountain on daily offsite tape backup pickup and offsite storage • Encrypted and decrypted user passwords for new workstations Show less

  • AQC Group
    • Pompano Beach, FL
    • Systems Administrator
      • Jan 2006 - Oct 2011

      Monitored, secured, configured, patched, troubleshot and repaired company workstations, servers, networking devices (WAPs, routers & extenders) as well as VoIP phones. • Configured, deployed, managed and upgraded SonicWALL • Configured deployed a new VoIP solution to replace the legacy PBX • Removed viruses, malware, adware and hijackers using Symantec Endpoint Protection • Monitored all backups being ran using Symantec Backup Exec • Created and delivered education to end-users on new releases, security and licensing • Managed software licensing for Office, Adobe and Citrix users Show less

  • Ecomdat
    • Boca Raton, FL
    • Assistant Network Engineer
      • Jan 2009 - Jan 2010

      Traveled to client sites and secured/repaired workstations. Removed viruses/malware, resolved connectivity issues and troubleshoot site-to-site VPNs. Used RDP to both access and repair client workstations Configured Outlook and repaired corrupt files. Resolved hardware issues such as defective RAM chips, CPUs and power supplies. Assisted in configuring routers and firewalls. Traveled to client sites and secured/repaired workstations. Removed viruses/malware, resolved connectivity issues and troubleshoot site-to-site VPNs. Used RDP to both access and repair client workstations Configured Outlook and repaired corrupt files. Resolved hardware issues such as defective RAM chips, CPUs and power supplies. Assisted in configuring routers and firewalls.

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