Experience

Tilson

• United States
• Human Resources Services
• 1 - 100 Employee

• Human Resources Associate

  • Feb 2020 - Present



Marten Transport

• United States
• Truck Transportation
• 700 & Above Employee

• Fleet Manager

  • Jun 2019 - Feb 2020



Celadon Group Inc.

• United States
• Transportation/Trucking/Railroad
• 300 - 400 Employee

• Customer Relationship Analyst/Operations Analyst

  • Jun 2015 - Jun 2019

  Grow individual customer portfolios by promoting business-to-business sales. Seek customer feedback and develop action plans for improvement. Troubleshoot problems and resolve issues to maintain/improve customer satisfaction. Develop long-term, positive relationships with customers while managing multi-million dollar books of business. Build rapport with drivers, customer service, planning team, and clients through honesty and communication.Manage service, availability, productivity, and performance of drivers. Engage in problem solving behavior to maximize utilization and drive performance metrics with customers. Create and examine reports in order to identify areas of improvement/opportunities for growth.



Storage Pros Management LLC

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Mar 2014 - May 2014

  Oversaw over 550 units. Compiled data in order to construct assigned reports. Was responsible for the sales, retention, and delinquency management of the facility. Effectively directed maintenance workers and assistant managers to assist with running of the facility. Supported sales objective and revenue growth through multiple methods. Oversaw over 550 units. Compiled data in order to construct assigned reports. Was responsible for the sales, retention, and delinquency management of the facility. Effectively directed maintenance workers and assistant managers to assist with running of the facility. Supported sales objective and revenue growth through multiple methods.



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• General Manager

  • Nov 2012 - Nov 2013

  Oversaw the day to day functions of the facility. Directly responsible for membership sales, personal training sales, and supplement sales. Marketed the club through multiple avenues including flyers, business to business promotions, and social media. Assisted in the hiring and training/development of team members. Created a positive, friendly, and inviting club culture and atmosphere. Drove staff to meet aggressive individual and team goals. Other duties also included but not limited to tasks such as repair/maintenance, payment processing, and data entry.

• Personal Trainer

  • Dec 2011 - Nov 2013

  Acquired and maintained strong clientele base through achieving results and building relationships. Worked with groups and individuals who were looking to improve their fitness level and overall quality of life. Created and developed personalized training programs for approximately 50 clients.



Cardinal Fitness

• Health, Wellness & Fitness
• 1 - 100 Employee

• Personal Trainer

  • Oct 2011 - Dec 2011

  Processed member/client paperwork. Established, built, and maintained strong relationships with club members and clients. Trained multiple clients in order to help them achieve their individual goals. Responsible for maintaining maintenance and housekeeping standards. Processed member/client paperwork. Established, built, and maintained strong relationships with club members and clients. Trained multiple clients in order to help them achieve their individual goals. Responsible for maintaining maintenance and housekeeping standards.



Best Buy

• Retail
• 700 & Above Employee

• Portable Electronics Specialist

  • Aug 2010 - Nov 2011

  Utilized online tools and resources to become an expert in the field of portable electronics. Used this knowledge to assist customers in making the most informed purchases best suited for their individual needs. Promoted company goals policies and procedures to fellow team members through ongoing training. Assisted in planning and coordinating customer and company events. Utilized online tools and resources to become an expert in the field of portable electronics. Used this knowledge to assist customers in making the most informed purchases best suited for their individual needs. Promoted company goals policies and procedures to fellow team members through ongoing training. Assisted in planning and coordinating customer and company events.



CVS Caremark Corporation

• Order Selecter/Case Picker/Stocker

  • May 2007 - Jan 2010