Experience

Paralyzed Veterans of America

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Database Administrator

  • Sep 2021 - Present

  -Manage day to day concerns with the Salesforce database, including data hygiene and imports via API integration.-Troubleshoot complex problems relating to import errors with the Nonprofit Success Package and the Marketing Cloud Connector-Plan and implement changes to the database to encourage wider adoption in PVA's mission, such as developing a framework to support a fully digital scholarship application setup. -Manage day to day concerns with the Salesforce database, including data hygiene and imports via API integration.-Troubleshoot complex problems relating to import errors with the Nonprofit Success Package and the Marketing Cloud Connector-Plan and implement changes to the database to encourage wider adoption in PVA's mission, such as developing a framework to support a fully digital scholarship application setup.



CHC: Creating Healthier Communities

• Non-profit Organizations
• 1 - 100 Employee

• Development Systems Lead

  • Apr 2019 - Dec 2021

  -Provide timely and actionable analysis on large workplace giving fundraising campaigns, such as in-depth analytics on the performance of the Combined Federal Campaign.-Design and implement performance tracking and accountability metrics for a nationwide fundraising team. Find the metrics that have the strongest impact on fundraising outcomes and hold the team to it.-Lead team trainings on use of the StratusLive database. Serve as the liaison between Development managers and the IT team, making sure development needs are met by our technology solutions



Network for Good

• Senior Customer Solutions Specialist

  • Oct 2017 - Mar 2019

  Provide technical and fundraising expertise to non-profit customers seeking to get the most out of Network for Good's Donor Management system. Provide excellent customer service by phone, chat, or email. Focus on database migrations - providing quality assurance for data migrations as well as assisting with data uploads and exports employing intermediate Microsoft Excel skills. Stay in touch with best practices in the fundraising industry. Provide technical and fundraising expertise to non-profit customers seeking to get the most out of Network for Good's Donor Management system. Provide excellent customer service by phone, chat, or email. Focus on database migrations - providing quality assurance for data migrations as well as assisting with data uploads and exports employing intermediate Microsoft Excel skills. Stay in touch with best practices in the fundraising industry.



ZERO Prostate Cancer

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Coordinator

  • Jan 2017 - Aug 2017

  - Responsible for growing non-event individual giving.- This includes stewardship and prospecting of major donors, direct mail solicitation, email solicitation, cultivation of a non-event peer-to-peer fundraising segment (DIY Giving). - Responsible for growing non-event individual giving.- This includes stewardship and prospecting of major donors, direct mail solicitation, email solicitation, cultivation of a non-event peer-to-peer fundraising segment (DIY Giving).



East End Cooperative Ministry (EECM)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Database and Donor Stewardship Coordinator

  • May 2016 - Dec 2016

  -Daily Gift entry, responsible for coordinating with the finance department to create rapid-response gift entry to allow for acknowledgment letters to be mailed the next business day and create a unified protocol for tracking in-kind giving.-Responsible for leading annual appeal letter process: determining the schedule of letters, which segments are targeted, and then analyzing constituent data to determine the appropriate segment size to meet fundraising goals.-Shared responsibilities for grant reporting, involving coordination with finance and program officers to determine program outcomes in order to meet and exceed funders' reporting requirements for successful grants stewardship.-Grant-writing as a secondary duty.



University of Pittsburgh

• United States
• Higher Education
• 700 & Above Employee

• Student Receptionist

  • Aug 2014 - Mar 2016

  -Greet visitors and students coming to the Graduate School of Public and International Affairs' Dean's Office.-Accounts Payable: submit information to accounts payable for reimbursement of student and sponsored project activities via Oracle online payment processing platform.-Clerical duties as required, such as answering phones, filing, delivering documents, delivering mail.

• Pittsburgh Philanthropy Project Intern

  • May 2014 - Aug 2014

  -Research sources for a literature review for a case study on the Community Foundation for Northern Ireland.-Select content suitable for the Philanthropy Forum's website.-Develop and execute a marketing plan to increase visibility of the forum through Facebook (including Facebook ads) and other social media sources.



Junior Achievement of Western PA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Intern

  • Sep 2014 - Apr 2015

  - Update and review old grants for re-application.- Utilize Raiser’s Edge database to keep track of donors large and small to support organization initiatives.- Scout potential major donors through a combination of outreach networking and cold calls.- Conduct internal institutional research to support a capital improvement campaign. - Update and review old grants for re-application.- Utilize Raiser’s Edge database to keep track of donors large and small to support organization initiatives.- Scout potential major donors through a combination of outreach networking and cold calls.- Conduct internal institutional research to support a capital improvement campaign.



Missa Eaton for Congress

• Policy/Campaign Intern

  • Aug 2012 - Nov 2012

  Various campaigning duties: preparing specific policy positions for the candidate, cold-calling voters for their support and organizing phone banks for the same purpose, distributing daily press-clippings to other team members for their information, organizing databases of voters and databases of donors and cross-referencing them. Various campaigning duties: preparing specific policy positions for the candidate, cold-calling voters for their support and organizing phone banks for the same purpose, distributing daily press-clippings to other team members for their information, organizing databases of voters and databases of donors and cross-referencing them.



Global Centurion

• Legal Services
• 1 - 100 Employee

• Legal Research Intern

  • Sep 2010 - Dec 2010

  Case-law and sundry legal research, analysis of social trends, preparation of informational materials, minor web-design and information-technology work. Gathered instances of prosecution of human trafficking from around the world, published a white paper regarding the legal and social causes behind sex trafficking in Japan, designed an interactive map of global sex trafficking hotspots. Case-law and sundry legal research, analysis of social trends, preparation of informational materials, minor web-design and information-technology work. Gathered instances of prosecution of human trafficking from around the world, published a white paper regarding the legal and social causes behind sex trafficking in Japan, designed an interactive map of global sex trafficking hotspots.