Daniel Hamill

Support Engineer at Netmetix Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Bio

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Credentials

  • AZ-900
    Microsoft
    Jan, 2023
    - Oct, 2024
  • CompTIA IT Fundamentals+
    Pearson
    Nov, 2022
    - Oct, 2024

Experience

  • Netmetix Ltd
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Support Engineer
      • Dec 2022 - Present
  • GES - Global Experience Specialists
    • United States
    • Events Services
    • 700 & Above Employee
    • Field Support Analyst
      • Sep 2021 - Dec 2022
  • Capita
    • Canada
    • Financial Services
    • 1 - 100 Employee
    • IT Analyst
      • Mar 2020 - Aug 2021

      My main responsibilities included following, • Taking incoming calls resolving at first point if possible. • Desktop troubleshooting including application, VPN and network issues. • Active directory, including reviewing object groups and policies. • Citrix farms and server support. • Mimecast. • Recent exchange support as clients had migrated. • Working with 3rd party telephony, printers and application teams. • Triaging with 2nd/3rd line teams providing relevant information to best resolve an issue.

  • Trespass
    • United Kingdom
    • Entertainment Providers
    • Sales Staff
      • Aug 2019 - Mar 2020

Education

  • University of Derby
    Computer Science
    2016 - 2019

Community

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