Experience

ExaWizards Inc.

• Japan
• Software Development
• 100 - 200 Employee

• Intern

  • Nov 2022 - Present

  ・Assigned to Fintech team to provide AI solutions for securities company and real estate company ・Responsible for gathering information on Global M&A cases and provide insights to client for the best AI solution from deal sourcing to PMI phase. ・Help out HR division with the recruitment for Fintech talents. ・Assigned to Fintech team to provide AI solutions for securities company and real estate company ・Responsible for gathering information on Global M&A cases and provide insights to client for the best AI solution from deal sourcing to PMI phase. ・Help out HR division with the recruitment for Fintech talents.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Business Analyst

  • Jun 2019 - May 2022

  ◆業務内容： ・検索エンジンや動画配信プラットフォームを特化する米国クライアントの有料製品サポートチームに配属。製品がスムーズに動作することを確認し、日本市場での支払いや機能の問題に対処する任務を負う ・ビッグデータ分析ツールを用いて市場トレンドを分析し、製品や新機能の導入に対する日本の顧客満足度を把握 ・日本人および韓国人のオペレーションスタッフ（約50名）の商品知識を担当し、チーム全体のKPI目標（QAスコア：90％→95％）を3ヶ月以内に達成 ・プロジェクトの要件を満たす準備ができていることを監視し、約束されたETA内に納品 ◆実績： ・コロナ禍で業務が突然在宅勤務になったにもかかわらず、言語力と管理能力の評価を受け、1年内にジュニアアナリストからシニアアナリストに昇格 ◆ Business content: ・Assigned to the Paid Product Support Team for a US client focusing on search engine and video streaming platforms. Tasked to ensure their product running smoothly, and address any payment/functionality issues in the Japanese market ・Analyzed market trends using big data analytical tools to find out Japanese customer’s satisfaction with the product and any newly introduced features ・Responsible for the product knowledge of Japanese and Korean operation staff (approximately 50 people) and led them to achieve the team's overall targeted KPI (from 90% to 95% of QA score) within 3 months ・Oversaw project deliveries, ensuring they were prepared to satisfy project requirements, and delivered within the committed ETA ・Generated weekly & quarterly review reports on process development to facilitate business analysis, highlighting process achievements, challenges & future courses of action ◆ Achievements: ・Even though all working processes changed to WFH due to the corona crisis, I was well-evaluated for my language skills and management skills by my superiors. Hence, I was promoted from Junior Analyst to Senior Analyst within one year.



Nakano Seiyaku Co. Ltd.

• International Sales Specialist

  • Apr 2018 - May 2019

  ◆業務内容： ・韓国、タイ、マレーシアの代理店を担当し、発注処理、船の手配までの輸出管理業務 ・海外の取引先を訪問し、現地の美容室に向けた商品の紹介と勉強会を実施 ・ODMやOEM の要求を処理し、自社の工場と調整し、クライアントの要求を満たす ◆実績： ・香港で毎年行われる国際化粧品フェアのCOSMOPROF出展、新規取引先を1社開拓。 ◆ Business content: ・Worked as junior staff at Global Sales and ODM/OEM Office ・In charge of handling distributors in South Korea, Thailand, and Malaysia. Daily task revolves around export operations from order processing, to shipping clearance. ・Visit overseas business partners to introduce products and hold study sessions for local beauty salons ・Handling ODM and OEM requests, coordinating with our own factories, and meeting client requirements ◆ Achievements: ・Organized and Exhibited a booth at COSMOPROF, an international cosmetics fair held in Asia with more than 3000 vendors participating annually, and I successfully acquired a new business partner