Experience

SMI

• Software Development
• 500 - 600 Employee

• Chief Executive Officer

  • Feb 2013 - Present

• Chief Executive Officer

  • Feb 2013 - Present

  Responsable for development of the company. Incharge of corporate presentation of new and innovative products and services



Millicom (Tigo)

• Luxembourg
• Telecommunications
• 700 & Above Employee

• PMO Latin America

  • Jul 2011 - Present

  Main Responsibilities:• Project management, planning, organization and accountability for the roll-out implementation among El Salvador, Honduras, Bolivia and Paraguay.• Leadership to negotiate SOW.• Management and keep on track US$15 million budget project among all Latin American operations.• Integration and management of outsourcing companies.• Negotiate time plans and rates with outsources companies.• Presenting weekly/monthly status reports to the international steering committee.• Gathering user requests.• Define platform, architecture and methodologies to be implemented in IT department.Main Achievements:• Delivered the overall integration architecture for all operations.• Launched Siebel first phase on El Salvador and Honduras including the most important operational processes.• Negotiated and managed SLA’s with multiple suppliers.• Negotiated process implementation priority with functional areas.• QA area to support UAT.• Implemented PMI methodology.• Kept on track project budget.• Others project achievements in process of being deployed.



NEORIS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• PMO

  • Sep 2009 - Jun 2011

  Main Responsibilities:• Project management, planning, organization and accountability for the Integration Layer (Oracle Application Integration - AIA) between Oracle Siebel CRM, Oracle BRM, Oracle Activation and Oracle Metasolv M6 Solution for Cablemas Mexico.• Member of the PMO office in charge of managing the overall project.• Management US$ 5 million project budget.• Management outsources companies.• Support project priorities definition.• Weekly/Monthly status report to the steering committee.• Support architecture definition.Main Achievements:• Delivered the overall integration architecture for the Cablemas project.• Kept on track project budget according to plan.• IT Governance implemented.• QA area to support UAT.



intellego Consulting

• Project Manager Latin America

  • May 2008 - Aug 2009

  Main Responsibilities:• Project management, planning, organization and accountability for the Siebel roll-out implementation for the Lexmark Latin-American project.• Leadership to negotiate SOW.• Implementation of the PMI methodology.• Management of communication between all functional and technical areas.• Risk management, including proposals to find alternative solutions to be implemented.• Presenting weekly/monthly status reports to the steering committee.• Formal and functional project close.Main Achievements:• Kept on track project budget.• Delivered a CRM system (Siebel) to support customer service operation (Mexico, Brazil, Argentina and Colombia).• Trained users to operate the new processes and system.• QA area to support UAT.• Documented new processes to reflect organizational changes.• Siebel (CRM) and JDE (ERP) systems integrated.• Proposed alternative solutions for detected risk areas, according to international standards and methodologies, like Cobit and ITIL.



Cablevision, SA de CV

• Mexico
• Telecommunications
• 300 - 400 Employee

• IT Developer Manager

  • Jan 2004 - Feb 2008

  Main Responsibilities:• Management of system development department.• Integration and management of outsourcing companies.• Insuring that the work done by outsourcing companies complies with plans, specifications and documentation.• Gathering user requests.• Setting and communication of goals, roles and responsibilities in order to meet Cablevision corporate commitments and business objectives.• Responsible for developing and maintaining projects plans for applications to be implemented.• Presenting weekly/monthly status reports to the CEO, CFO and steering committee.• Responsible for annual budget planning (over US$ 4 million year).• Assistance in supplier requirement reviews, design reviews, and other project related milestones to assure technical accuracy and protection of technical investments.• Analysis and informing about new market tendencies.• Define platform, architecture and methodologies to be implemented in IT department.• Define DRP (disaster recovery plan).Main Achievements:• Launched the first fully integrated triple play architecture (video, Internet and voice) in Mexico while integrating best in-class applications (siebel CRM, Vitria middleware, Oracle BRM, Metasolv provisioning and Analytics data warehouse).• Supported Cablevision’s subscriber growth in 125% during 3 years, by providing the Systems, Infrastructure and Continuity required by the business.• Negotiated and managed SLA’s with multiple suppliers, supporting a 24x7 operation, including: Siebel, Oracle, Microsoft, Portal, Vitria, etc.• Defined and implemented a provisioning system for VoIP and IPTV launch.• Implemented CRM Siebel (e-communications, e-service, order management, service request, field services, call center and marketing modules).• Implemented Oracle BRM (rating, billing, invoicing and collection manager modules; customer center, payment center, development center, and pricing center tools).• Implemented Business Intelligent application.